Network Administrator

At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.

About the role

We are seeking a Network Administrator to join our team. This full-time, on-site position in Downtown Green Bay is responsible for maintaining the organization's network infrastructure, server environment, and core IT systems across multiple locations. The role ensures secure, reliable, and high-performing technology services for both onsite and remote staff.

Responsibilities

• Manage, maintain, and troubleshoot switches, firewalls, wireless access points, and other network hardware across all sites.
• Support administration of Microsoft 365 services, including Exchange Online, SharePoint, Teams, and Security/Compliance settings.
• Support cybersecurity initiatives such as MFA, endpoint protection, email security, and vulnerability remediation.
• Provide advanced troubleshooting support for escalated issues from the service desk.
• Manage day-to-day operations of network hardware, VPN connectivity, server/SAN infrastructure, and ongoing infrastructure improvements.

Requirements

• Associate's degree in computer science, information systems, or equivalent work experience.
• 5-7+ years in IT infrastructure, ideally within a healthcare, highly regulated environment, or non-profit organization.
• Hands-on experience with Windows Server administration, Active Directory, and virtualization.
• Familiarity with Microsoft 365 administration and related security tools.
• Experience supporting VPN technologies and remote work environments.
• Familiarity with security frameworks and risk management methodologies.
• Ability to prioritize tasks, troubleshoot independently, and communicate clearly with non-technical users.

Preferred Qualifications

• 5+ years' experience with Fortinet, Cisco, or HPE infrastructure hardware.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Supplemental benefit insurance.
• Paid time off, vacation pay, and paid holidays.
• Retirement savings plan.
• Opportunities for professional development.
• Work-life harmony initiatives and employee experience perks.

Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day.