Network Administrator

About the role

The Network System Administrator plays a critical role in the stability, performance, and security of the IT infrastructure that powers our 3PL warehouse operations. Reporting directly to the Sr. Network Administrator, this position is responsible for supporting a diverse network ecosystem across multiple facilities, ensuring that all business-critical systems — including Warehouse Management Systems (WMS), Transportation Management Systems (TMS), automation platforms, RF devices, and physical security systems — are operating with minimal downtime, high reliability, and optimal security.

Responsibilities

• Administer, monitor, and maintain core network systems including Palo Alto firewalls, Aruba and Cisco switches
• Manage Aruba and Extreme Networks wireless infrastructure to ensure reliable RF coverage
• Respond to and resolve Tier 2/3 network issues, outages, and performance bottlenecks across multiple warehouse locations
• Maintain IP address management, VLAN configurations, and QoS prioritization for operational-critical applications (WMS, TMS, VOIP, CCTV)
• Administer and maintain Microsoft Active Directory
• Support server patching, firmware upgrades, and regular backup/restore procedures
• Aid in the deployment of new warehouses
• Assist with the implementation and documentation of IT infrastructure standards during facility expansions or customer onboarding
• Enforce IT security controls in alignment with company standards and industry compliance frameworks (e.g., SOC 2, CTPAT)
• Support physical security systems including CCTV networks, door access systems, and alarm systems
• Collaborate with the cybersecurity team to apply firewall policies, monitor IDS alerts, and secure edge devices
• Maintain and update network diagrams, asset inventories, patch levels, and change logs
• Utilize monitoring tools to proactively address issues and analyze trends
• Participate in on-call rotation and escalate major incidents to the Sr. Network Infrastructure Director when necessary

Requirements

• Associate or bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience)
• 5+ years of experience in network/system administration, ideally in warehouse, manufacturing, or logistics settings
• Strong understanding of networking protocols, VLANs, VPNs, DHCP, DNS, firewalls
• Experience with wireless solutions such as Aruba and Extreme Networks
• Proficiency in Windows Server administration and Microsoft Active Directory environments
• Preferred Cisco CCNA or CompTIA Network+/Security+ certification
• Experience with network security appliances, endpoint protection, and backup solutions
• Familiarity with Honeywell mobile devices, Zebra scanners, or similar RF equipment used in warehouses
• Experience supporting physical security systems (e.g., Avigilon, Digital Watchdog, Honeywell WinPak)

Qualifications

• Strong documentation and organizational skills
• Ability to manage multiple priorities in a dynamic 24/7 environment
• Team player with excellent communication and customer service skills

Skills

• Analytical and problem-solving mindset

Benefits

Custom Goods, LLC offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

Competitive salary commensurate with experience.

Schedule

Flexible schedule to accommodate warehouse operations and customer needs.