Neighborhood Sales Manager (New Home Specialist) (Leland & Winnabow, NC)
About Stanley Martin Homes
Stanley Martin Homes is one of the largest 25 homebuilders in the United States and consistently among the fastest‑growing. Founded in 1966 and headquartered in Reston, VA, the company has built more than 25,000 homes across 14 metropolitan areas in seven states (Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, and West Virginia). Named National Builder of the Year in 2021 by Builder Magazine, Stanley Martin is driven by a people‑first culture that values and supports every team member while delivering exceptional home‑buyer experiences.
Neighborhood Sales Manager – Role Overview
The Neighborhood Sales Manager (NSM) designs and implements sales strategies, cultivates relationships with prospective homebuyers, and guides clients through the entire sales journey in collaboration with the Neighborhood Construction Manager and New Home Consultants. The role requires staying current on market trends, maintaining accurate marketing materials, tracking sales activities in CRM software, delivering outstanding customer service, and promoting First Heritage Mortgage as the lender of choice.
Responsibilities
- Design and implement sales strategies to achieve and surpass sales objectives.
- Cultivate and maintain strong relationships with prospective homebuyers.
- Guide clients through the full sales journey, following sales and homebuyer experience processes and collaborating with the Neighborhood Construction Manager and New Home Consultants.
- Conduct market research to stay informed on market trends and competitors.
- Ensure all point‑of‑sale and marketing materials are accurate, up‑to‑date, and compelling.
- Maintain precise records of all sales activities—including leads, follow‑ups, and closed deals—in the CRM system.
- Deliver outstanding customer service and promptly address any concerns or issues.
- Promote and advocate for First Heritage Mortgage as the lender of choice.
Technical Tools Used Daily
- Salesforce
- DXC Homebuilder One (HB1)
- Microsoft Office Suite
What We’re Looking For
The ideal candidate is organized, detail‑oriented, and able to complete tasks effectively and on time using the required technical tools. They thrive in a fast‑paced environment, maintain a positive attitude, and achieve a minimum capture rate of 80%. Strong negotiation and problem‑solving abilities, clear communication, the capacity to build strong internal and external relationships, and meticulous data tracking are essential for success.
Must Haves
- At least three years of proven experience in new‑home sales for a production builder.
- Availability to work weekends.
- Enthusiasm for collaborating in a team environment.
- Active listening, confidence, and respect when communicating with others.
Benefits
- Competitive health‑care options through Aetna, MetLife, and EyeMed, plus employer‑paid Short‑Term and Long‑Term disability, basic life and AD&D insurance (including employee‑paid life, Legal Resources, and Aflac supplemental options).
- 401(k) plan with up to $5,000 employer match.
- Health Savings Account (HSA) and Flexible Spending Account (FSA) for dependent care.
- Three weeks of paid parental leave.
- Twelve weeks of paid maternity leave via Short‑Term Disability.
- Wellness benefits, including free and low‑cost mental‑health resources through the Employee Assistance Program.
- Tuition and certification reimbursement.
- Fifteen days of vacation (increasing with tenure) and six days of paid sick leave.
- No‑cost identity‑theft and travel‑mishap coverage.
- Discounts on purchasing a Stanley Martin home and on partner services (mortgage, title, Verizon cell‑phone service).
- Early paycheck access via Dayforce Wallet.
- Giving Back Program with up to $250 match, eight hours of paid volunteer leave, and additional support for local charities.