Assistant Neighborhood Sales Manager (Assistant On-Site Specialist) (Leland & Bolivia, NC)

At Stanley Martin Homes, we believe your work should have a purpose. With us, it truly does. Our success starts with our people, and we are proud to foster a culture where every team member is valued and supported. At Stanley Martin Homes, you will work alongside passionate, knowledgeable professionals who are committed to doing the right thing, delivering exceptional homebuyer experiences, and putting homebuyers first.

About the role

The ideal Assistant Neighborhood Sales Manager (ANSM) candidate is eager to learn everything it takes to be a Neighborhood Sales Manager and will be excited to come to work every day to learn the Stanley Martin Way and embody the mission, vision, and values of the company. A result-driven nature, as well as excellent customer service and relationship-building skills, are critical to the success of this position.

Responsibilities

• Greet prospects and appointments when they arrive to the model home or sales office.
• Learn what is important to them in their home search and show available homes.
• Help keep everything in order by putting together and stocking brochure material.
• Audit the sales and marketing materials, including the website, to ensure all details are accurate.
• Interact with corporate marketing to announce upcoming events and happenings at your neighborhood to prospective homebuyers and submit listing information for homes on both StanleyMartin.com and the MLS.
• Talk with customers to answer any questions regarding their home progress, loan information, and more.
• Be an essential part of making sure your neighborhood looks great and providing high-quality customer service while helping to achieve the neighborhood sales goal.

Requirements

• Motivated by friendly competition and the drive to hit sales goals.
• Exudes active listening, confidence, and respect when communicating with others.
• Has used a customer service approach in previous work.
• Excited and eager to learn new technology quickly.
• Detail-oriented to effectively review marketing material and sales contracts.
• Ability to stay organized to track prospect outreach and sales needs.
• Ability to think critically about any given situation.
• Ability to work until 6pm and on weekends.
• Proficient in various software systems, including MS Office.

Qualifications

• High school diploma or equivalent.
• Experience in sales, customer service, or related field preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of homebuilding industry and homebuyer preferences.

Skills

• Customer service skills.
• Organizational skills.
• Technical proficiency with Salesforce, DXC Homebuilder One (HB1), and Microsoft Office Suite.

Benefits

• Access to competitively priced, high-quality health care options through Aetna, MetLife, and EyeMed, along with employer-paid short-term and long-term disability, basic life, and AD&D insurance.
• Employee assistance program for mental health resources and support services.
• Flexible spending account (FSA) for dependent care.
• Health savings account (HSA) for additional investment.
• Short-term and long-term disability plans.
• Parental leave and paid sick leave.
• Well-rounded wellness benefits.
• Free and low-cost mental health resources.
• Discounts on buying a Stanley Martin home and with partners in mortgage and title services, as well as cell phone service through Verizon.
• Early access to paycheck through an advanced pay option through Dayforce Wallet.
• Charitable giving program with up to $250 match.
• Volunteer leave and matching funds.

Pay

Compensation and benefits are competitive and commensurate with experience.

Schedule

Work schedule varies based on the needs of the neighborhood and may include evenings and weekends.