Neighborhood Relations Coordinator

About the Role

Performs professional community engagement and outreach to build relationships, strengthen leadership, and connect residents with city programs and services. Develops and delivers training programs and engagement initiatives that increase community participation and leadership capacity. Builds collaborative partnerships with community organizations and internal City departments to advance community priorities and the Mayor's initiatives.

Work is performed under the supervision of the Neighborhood Relations Supervisor. Performance is reviewed through discussions and evaluations of results achieved. This position requires office and field work, including evenings and weekends.

Responsibilities

• Establishes collaborations and partnerships with neighborhood and community organizations to establish and maintain strong, sustainable, and livable neighborhoods throughout the city.
• Serves as a city representative to assigned neighborhoods; functions as a liaison between various city departments and the neighborhoods and/or citizens.
• Provides technical assistance to neighborhood leaders and volunteers in the creation, development, operation, and management of neighborhood associations, including serving as a catalyst for improvement by working with residents to enhance neighborhoods.
• Coordinates marketing, communications, program development, and budget management for various neighborhood leadership programs.
• Develops, coordinates, plans, implements, and evaluates outreach programs and strategies to enhance and improve the effectiveness of communities and neighborhood associations.
• Serves as a representative for the Mayor at neighborhood meetings and community events, including advising the Mayor and other city-appointed officials and staff on neighborhood issues, concerns, and expectations.
• Researches, plans, conducts, implements, and evaluates neighborhood organization and leadership training and workshops, including customized training tailored to specific neighborhood organization needs.
• Consults with and advises city departments, elected officials, neighborhood organizations, and residents regarding issues, concerns, and potential solutions to community needs, issues, and problems.
• Writes and produces newsletters, presentations, and informational materials about city programs, services, best practices, and initiatives to inform citizens and organizations.
• Facilitates neighborhood meetings hosted by the city, including advising city departments on meeting format and logistics to achieve the desired meeting outcomes.
• Plans, coordinates, implements, and manages budgets for special events and activities to engage neighborhood leaders, residents, and neighborhood stakeholders.
• Assists with planning and implementing special events.
• Develops and manages city programs including but not limited to the Mayor’s City Academy, iLead Leadership Series, and Community Connections Workshops.
• Performs Emergency Service Function (ESF) 15 (Volunteers and Donated Goods) or ESF 14 (Public Information) when the Emergency Operation Center (EOC) is activated.
• Conducts community needs assessments using basic survey and interview methodologies, including analyzing survey/questionnaire results and assessing their impact on the neighborhood.
• Prepares activity reports to reflect outreach impacts, including informational documents for elected city officials and city senior staff.
• Performs other duties as assigned.

Requirements

• Bachelor's Degree in Public Administration, Nonprofit Management, Liberal Arts, Psychology, Communications, Criminal Justice/Social Justice, Community Development, Organizational Management, Social Services, Public Health, Education, or related field and minimum three (3) years of experience in community collaboration or engagement, volunteer management, or outreach or community development; or an equivalent combination of education, training, and experience.
• Valid Florida Driver's License required.

If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: two (2) years of direct experience for an associate degree; four (4) years of direct experience for a bachelor's degree; six (6) years of direct experience for a master's degree; or nine (9) years of direct experience for a doctoral degree.

Pay

Salary Range: $29.41–$37.51 per hour.