Neighborhood Office Assistant (Convenient Care FLOAT)

Office Location

Float position - Monaca/Center Township, Chippewa, Edgeworth, Aliquippa prn as scheduled.

Work Hours

Combination of 12 and 8 hour (Saturday/Sunday) shifts + rotating weekends.

Clinic Hours

Monday through Friday 8:00 - 8:00pm; Saturday/Sundays 8:00 - 4:00pm.

Responsible For

• Greeting and checking in/checking out patients
• Verifying insurance coverage
• Reviewing patient registration
• Answering telephones
• Taking and returning messages
• Managing flow of virtual waiting room walk-in appointments
• Distributing incoming mail
• Serving as a liaison between CRNP providers, MA staff, physician offices, medical facilities and customers

Required

• High school diploma or GED
• 1 year of experience in a health care organization or an equivalent combination of education and experience

Preferred

• Prior front desk or concierge experience with excellent customer service focus in a healthcare setting or other similar location
• Strong organizational skills, with attention to detail
• Strong written and spoken communication

Skills

Excellent communication and customer service skills. Knowledge of communication procedures, typing and computer skills.

Benefits

Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.

Pay

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Schedule

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Qualifications

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Skills

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Benefits

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