Navy Client Account Manager

About the role

This position will collaborate with the overall Navy/NAVFAC CAM as well as the rest of the Department of War team. The DOW Program for DCS-A generates nearly $800M in annual sales and supports all of DCS' Global Business Lines: B+P (AE Design); Water; Environmental, PGM, Energy/Power, Advisory, and Transportation.

Responsibilities

• Drive sustainable and reproducible Account growth for the NAVY/NAVFAC Account with specific emphasis on the Navy’s Pacific and West Regions.
• Strategic Direction- Intelligence- and Positioning
  • Determine where to allocate resources and investment dollars for growth.
  • Competitor and SB/SDB analyses.
  • Cordination and collaboration with AECOM's Regional Business Lines and Business Line Leaders (BLL).
• Account Plan Development
  • Develop opportunity targets based on market conditions and client acquisition strategies.
  • Establish growth goals with BLLs.
  • Maintain situational awareness of performance across the account.
  • Monitor and support Sales opportunities.
  • Keep Regional Execs informed.
  • Continually seek to improve overall Portfolio Quality and optimize across Regions/BLs.
• Account Performance
  • Maintain situational awareness of contract performance.
  • Personally review all CPAR reports and rebuttals.
  • Talk with major PgMs at least monthly.
  • Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go stage.
• Client Relationships
  • Lead/ manage key relationships at all major clients: ie: NAVY/NAVFAC Regions, Engineering Commands, Research & Development Centers, etc.
  • Work closely with the AF and Army CAMs as some opportunities are funneled to other agencies for execution.
  • Coordinate these cross opportunities.
  • Closely oversee corrective actions and personally monitor recoveries to ensure client satisfaction.
• Compliance
  • Maintain situational awareness.
  • Serve on JV Boards for larger programs to stay abreast.
  • Work closely with FBS to ensure FAR compliance.
• Performance/ Risk Assessment
  • Maintain situational awareness of contract performance.
  • Personally review all CPAR reports and rebuttals.
  • Talk with major PgMs at least monthly.
• OCI Resolution
  • Spot/ de-conflict OCI issues, preferably at Go/ No Go stage.
  • Communicate/ Coordinate
• Communication/ Coordination
  • Lead and Motivate
  • Spread the vision and team accolades.
• Staff Reviews
  • Maintain HR requirements for assigned staff.
  • Develop and negotiate goals for each.

Qualifications

• Bachelor's degree in architecture, engineering or other related discipline that aligns not only with AECOM’s Business Lines but with the needs of the NAVY/NAVFAC client.
• At least 12 years of experience working with US Federal government agencies on Architect-Engineering programs to include at least 6 years of leadership experience or demonstrated equivalency of experience and/or education.
• Travel required throughout CONUS and some OCONUS travel driven by project and opportunity needs.
• Due to the nature of the role, US citizenship is required.
• Master’s or PhD degree in architecture, engineering or other related discipline that aligns not only with AECOM’s Business Lines but with the needs of the NAVY/NAVFAC client (highly desirable).
• Engineer/Architect Professional Registration (PE or AIA) (highly desirable).
• Achieved the rank of Navy Civil Engineer Corps Captain or higher (highly desirable).
• PFAS knowledge (highly desirable).
• Brooks Act procurement experience (highly desirable).
• Energy Performance Services Experience (highly desirable).
• Waterfront design and construction experience (highly desirable).
• Airfield design and construction experience (highly desirable).

Additional Information

Relocation assistance is not available for this position.

About AECOM

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025.