Navy Client Account Manager

About the role

This position will collaborate with the overall Navy/NAVFAC CAM as well as the rest of the Department of War team. The DOW Program for DCS-A generates nearly $800M in annual sales and supports all of DCS' Global Business Lines: B+P (AE Design); Water; Environmental, PGM, Energy/Power, Advisory, and Transportation. Specifically, the NAVY/NAVFAC CAM will drive sustainable and reproducible Account growth for the NAVY/NAVFAC Account with specific emphasis on the Navy’s Pacific and West Regions.

Responsibilities

• Strategic Direction- Intelligence- and Positioning
  • Determine where to allocate resources and investment dollars for growth.
  • Competitor and SB/SDB analyses.
  • Cordination and collaboration with AECOM's Regional Business Lines and Business Line Leaders (BLL).
• Account Plan Development
  • Develop opportunity targets based on market conditions and client acquisition strategies.
  • Establish growth goals with BLLs.
  • Maintain situational awareness of performance across the account.
  • Monitor and support Sales opportunities.
  • Keep Regional Execs informed.
  • Continually seek to improve overall Portfolio Quality and optimize across Regions/BLs.
• Account Performance
  • Maintain situational awareness of contract performance.
  • Personally review all CPAR reports and rebuttals.
  • Talk with major PgMs at least monthly.
  • Own the big proposals.
  • Contract Fill-up.
  • Maintain HR requirements for assigned staff.
  • Develop and negotiate goals for each.
• Pursuit Support & SalesForce Management
  • Weekly review and update of the SF pipeline.
  • Aid in teaming and negotiating.
  • Ensure coordination with FBS & Marketing for max support.
  • De-conflict issues (perceived/real) among BLs.
  • Facilitate Risk Mgmt sign-offs/ pricing/ proposal review/ and all other unique federal requirements.
• Client Relationships
  • Lead/ manage key relationships at all major clients: ie: NAVY/NAVFAC Regions, Engineering Commands, Research & Development Centers, etc.
  • Work closely with the AF and Army CAMs as some opportunities are funneled to other agencies for execution.
  • Coordinate these cross opportunities.
  • Closely oversee corrective actions and personally monitor recoveries to ensure client satisfaction.
• Compliance
  • Serve on JV Boards for larger programs to stay abreast.
  • Work closely with FBS to ensure FAR compliance.
• Performance/ Risk Assessment
  • Maintain situational awareness of contract performance.
  • Personally review all CPAR reports and rebuttals.
  • Talk with major PgMs at least monthly.
• OCI Resolution
  • Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go stage.
• Communicate/ Coordinate
  • Lead and Motivate
    • Promote the AECOM brand; inspire participation in professional activities & paper development.
    • Be a prime mover in building the DOW team of teams.
    • Spread the vision and team accolades.
  • Work positively across Business Line and Regional boundaries.
  • Provide YTD status against goals & other relevant account metrics.
  • Communicate progress up the chain.

Requirements

• Bachelor's degree in architecture, engineering or other related discipline that aligns not only with AECOM’s Business Lines but with the needs of the NAVY/NAVFAC client.
• At least 12 years of experience working with US Federal government agencies on Architect-Engineering programs to include at least 6 years of leadership experience or demonstrated equivalency of experience and/or education.
• Travel required throughout CONUS and some OCONUS travel driven by project and opportunity needs.
• Due to the nature of the role, US citizenship is required.
• Master’s or PhD degree in architecture, engineering or other related discipline that aligns not only with AECOM’s Business Lines but with the needs of the NAVY/NAVFAC client.
• Engineer/Architect Professional Registration (PE or AIA).
• Achieved the rank of Navy Civil Engineer Corps Captain or higher.
• PFAS knowledge.
• Brooks Act procurement experience.
• Energy Performance Services Experience.
• Waterfront design and construction experience.
• Airfield design and construction experience.

Qualifications

• Minimum Requirements:
  • Bachelor's degree in architecture, engineering or other related discipline that aligns not only with AECOM’s Business Lines but with the needs of the NAVY/NAVFAC client.
  • At least 12 years of experience working with US Federal government agencies on Architect-Engineering programs to include at least 6 years of leadership experience or demonstrated equivalency of experience and/or education.
  • Travel required throughout CONUS and some OCONUS travel driven by project and opportunity needs.
  • Due to the nature of the role, US citizenship is required.
• Highly Desirable Requirements:
  • Master’s or PhD degree in architecture, engineering or other related discipline that aligns not only with AECOM’s Business Lines but with the needs of the NAVY/NAVFAC client.
  • Engineer/Architect Professional Registration (PE or AIA).
  • Achieved the rank of Navy Civil Engineer Corps Captain or higher.
  • PFAS knowledge.
  • Brooks Act procurement experience.
  • Energy Performance Services Experience.
  • Waterfront design and construction experience.
  • Airfield design and construction experience.