National Service Manager

Company Overview: Join Filtrex, a leading mechanical company focused on nationwide HVAC/R Preventive Maintenance across various equipment types. We offer an exciting career opportunity as an HVAC/R Service Manager, leading a rapidly expanding team.

Position Summary: As the HVAC/R Service Manager, you'll oversee high-level operations within the Service Department, effectively carrying out the following tasks, duties, and responsibilities:

Responsibilities

• Establish and accomplish departmental goals and objectives.
• Develop and enforce company/client standards and expectations.
• Serve as the primary contact for Supervisors and Trainers.
• Ensure up-to-date and effective training materials to facilitate proper equipment maintenance, start-up, and operation for customer satisfaction.
• Conduct performance appraisals and reviews.
• Optimize service schedules and routes.
• Promptly and professionally address client inquiries.
• Provide client feedback to the company for continuous improvement.
• Oversee OSHA requirements and compliance.

Requirements

• Proficiency in ICE Machine and commercial HVAC systems.
• Highly detail-oriented and organized, capable of managing multiple tasks and assignments.
• At least two years of HVAC/R service technician experience (preferred).
• Minimum two years of office and management experience.
• Strong leadership, verbal and written communication, and conflict management skills.
• Basic understanding of HVAC and refrigeration systems.
• Proficient in MS Word, Excel, Outlook, and general software navigation.
• Post-high school education from college, trade school, or the military.
• Valid driver's license with a clean driving record and background.
• Flexibility to work non-standard schedules, including nights, weekends, and holidays as needed.
• Willingness to represent the company at conferences and industry trade shows, when necessary.

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off (5 days PTO per year after 60 days)
• Training & development
• Comprehensive health insurance package (including dental and vision coverage after 60 days)
• Two weeks paid vacation per year after 90 days
• Major holidays off
• Annual earning potential of up to $100,000, including base salary and performance bonuses

Pay

Annual earning potential of up to $100,000, including base salary and performance bonuses.

Schedule

This position operates from 8:00 AM to 6:30 PM, Monday through Friday, with availability required for nights and weekends as needed. Projection of 50-60 hour weeks.