National Program Director

Description While reporting to the VP of Field Sales and dotted line into client Leadership, the National Program Director (NPD) will lead the hiring and execution of the field commercial strategy in partnership with client Sales Leadership. The NPD will be the primary contact for all matters related to the product promotion and the field team while providing leadership, coaching, management, financial and operations oversight in partnership with commercial peers and leadership while driving sales execution and accountability for performance. This role will be the primary contact for the client and the NPD will engage all services and functional areas to deliver client solutions. The NPD will adhere to all industry and corporate policies & procedures. Key Job Responsibilities: (Duties may include, but are not limited to the following) Ensure sales targets are met or exceeded by holding sales leaders and representatives accountable. Focus on achieving business results through clear communication, aligned goals, and a results-driven mindset.Function as the primary liaison between client and internal operational elementsResponsible for overall P&L of the ProjectEnsure contracted services, information flow and all other deliverables are completed on timeDevelop/execute national sales strategy to achieve, brand goals & product successMonitor sales trends, account performance, competitive landscape and market dynamics to identify growth opportunities and challengesEnsure compliant execution on deliverables, aligning with brand on program goals, and seeking to maximize program efficiencyCollaborate on development of performance goals and objectives at all levels and appropriate measures to ensure achievementCollaborate with Analysis & Reporting to design reports and tools to monitor attainment of goals established in the client agreementOversee the recruiting, interviewing, hiring, training and staffing of the management, sales and engagement center sales teamMinimize turnover through selection process and ongoing leadership actionsProvide frequent, ongoing performance feedback to all direct reports and foster a team-oriented, supportive working environment.Collaborate on incentive compensation plan design and oversee plan administrationEstablish performance expectations and oversee activity of direct reports within field management and Client Services structure, including adherence to policiesConduct regularly scheduled meetings with the client to discuss and address business issuesRecommend positive solutions toward increasing productivity and improved operational efficiency for clientBuilding and maintaining strong relationships with external experts.Develop sub-national convention strategy to be executed by sales team.Oversee performance management process for all team members and ensure fair, timely resolution of disciplinary processConduct regular meetings with the account and field sales management teams as well as periodic interaction with representatives to discuss program issues, training needs and personnel developmentFacilitate regular, ongoing operational update meetings and serve on Steering CommitteeAssess training needs and recommend solutions, as appropriateCoordinate meetings/events, as necessaryFoster an environment that rewards accomplishment and encourages the advancement and retention of productive employees Required Job Qualifications: Bachelor’s degree in Business or Life Sciences, Master's preferred15+ years of commercial pharmaceutical experience5+ years in leading national or regional teams/2nd line leader experience3+ years of recent Cardiovascular experience is strongly preferredDemonstrated track record in leadership, management and operational oversight with a strong product launch backgroundAnalytical in nature, metric driven, with a strong ability to develop sales strategy and ensure effective tactical executionExcellent organizational skills, especially in project planning, project implementation, and cross-functional team managementAbility to hire, lead, coach, and mentor high performing teamsDiverse Commercial experience in Training, Marketing, Sales Ops, Market Access, IC preferredStrong technical and analytical skills working with various tools and solutionsStrong verbal and written communication skillsMust have strong understanding of account management and sales operational functions Competencies Required AccountabilityBusiness AcumenDriven for ResultsOrganizational AgilityTechnology SavyDecision MakingLeadership & MotivationNavigate Healthcare ComplexitiesBuiling Effective Teams At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients’ lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world. Work Here Matters Everywhere | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 400004422