National Key Account Manager - Industrial Vertical

About the role

Serve as the primary relationship owner for strategic customer accounts, acting as a trusted advisor and advocate within Kuehne + Nagel.

Develop and execute account strategies, including value propositions, RFQs, and tender responses in collaboration with internal teams.

Identify and drive new business opportunities to expand customer footprint, build a strong pipeline, and achieve high win rates.

Lead structured business reviews with customers, aligning on priorities and driving continuous improvement through new ideas and solutions.

Collaborate with global, regional, and national account teams to ensure consistent and effective customer representation.

Share best practices and contribute to global Key Account Management initiatives and sales efforts.

Monitor account performance, including volume, profitability, pipeline, and financial metrics, ensuring accurate reporting and timely action.

Oversee the successful transition of new business to operations, ensuring all customer requirements and service commitments are met.

Responsibilities

• Serve as the primary relationship owner for strategic customer accounts, acting as a trusted advisor and advocate within Kuehne + Nagel.
• Develop and execute account strategies, including value propositions, RFQs, and tender responses in collaboration with internal teams.
• Identify and drive new business opportunities to expand customer footprint, build a strong pipeline, and achieve high win rates.
• Lead structured business reviews with customers, aligning on priorities and driving continuous improvement through new ideas and solutions.
• Collaborate with global, regional, and national account teams to ensure consistent and effective customer representation.
• Share best practices and contribute to global Key Account Management initiatives and sales efforts.
• Monitor account performance, including volume, profitability, pipeline, and financial metrics, ensuring accurate reporting and timely action.
• Oversee the successful transition of new business to operations, ensuring all customer requirements and service commitments are met.

Requirements

• Proven experience managing key accounts within logistics, supply chain, or a related industry.
• Strong strategic thinking and consultative selling skills.
• Ability to build and maintain long-term customer relationships at senior levels.
• Track record of driving revenue growth and delivering measurable business results.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong analytical and performance management capabilities.

Qualifications

• Proven experience managing key accounts within logistics, supply chain, or a related industry.
• Strong strategic thinking and consultative selling skills.
• Ability to build and maintain long-term customer relationships at senior levels.
• Track record of driving revenue growth and delivering measurable business results.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong analytical and performance management capabilities.

Skills

• Strategic thinking and consultative selling skills.
• Customer relationship management.
• Account strategy development.
• Business review leadership.
• Collaboration with cross-functional teams.
• Performance monitoring and reporting.
• New business opportunity identification.

Benefits

• Competitive total rewards package including health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles.
• Regular pay adjustments based on industry market data.
• E-Verify participation.

Pay

The target base salary range for this position is between $140,000 and $155,000.

Schedule

Full-time position.