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Jobs · Business Development · Ohio

National Director of Business Development Operations

ARCO National Construction Company · Cincinnati, OH · 4 days ago
On-siteBusiness Development$15–$25/hrFull-time

About you

ARCO is a national design/build construction company delivering complex commercial and industrial facilities across various sectors including distribution, cold storage, food and beverage, manufacturing, life sciences, multifamily, sports, and data centers. Projects typically range from $15-25M, with some exceeding $100M and a few reaching up to $1B.

What we can offer you

  • Industry-leading performance-based bonus program
  • 100% employer-funded ESOP to all associates
  • Traditional and Roth 401k
  • 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
  • 3 weeks of vacation
  • 1-week paid volunteer leave each year and 100% charitable match
  • Medical, dental, and vision insurance coverage
  • 100% paid 12-week maternity leave
  • Scholarship for associates’ children up to $28,000 per child
  • Tuition reimbursement for associates

Day in the Life

Primary Objectives of the Role:

  • Establish a consistent national BD operating model
  • Create clear KPIs, dashboards, and performance standards
  • Drive CRM (Pipedrive) discipline and data integrity
  • Professionalize training, SOPs, and BD onboarding
  • Provide executives with reliable pipeline visibility and forecasting

Business Development Strategy & Governance

Translate growth objectives into measurable BD operating standards
Define, document, and maintain the national BD process
Establish standardized go/no-go decision frameworks

Analytics & Performance Management

Define BD KPIs across activity, pipeline health, win rates, & forecasting accuracy
Own dashboard development for BDMs, BD leadership, and executives
Lead structured pipeline and forecast review cadences
Ensure data-driven decision making, not anecdotal reporting

CRM Ownership (Pipedrive)

  • Own CRM structure, rules, required fields, and stage definitions
  • Drive adoption and hygiene without administrative burden
  • Partner with IT or vendors on CRM enhancements

BD Enablement, Training & SOPs

  • Build and maintain a comprehensive Business Development Playbook
  • Create SOPs for qualification, pursuits, handoff, and forecasting
  • Design onboarding and ongoing training programs
  • Capture and scale best practices nationally

Cross-Functional Alignment

  • Align BD with preconstruction, estimating, operations, and finance
  • Improve handoffs from BD to precon and execution
  • Ensure early risk identification and leadership engagement

Necessary Qualifications

  • 10+ years in Business Development Operations, Commercial Operations, or Revenue Operations
  • Experience in design/build construction, EPC, and/or construction sales training preferred
  • Strong CRM expertise (Pipedrive)
  • Strong skills in other tools, including ZoomInfo, CoStar, REM, LinkedIn Navigator, AI, etc.
  • Leadership presence and strong change-management skills

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