National College Leadership Program Trainee - San Antionio, TX
Encore · San Antonio, TX · 1 mo ago
Business Development$55k/yrFull-time
We need to output HTML fragment only, with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Key sections:
- About the role: description of Encore, NCLP, program details, start July, 5-month Manager in Training, placement into operations, production, sales manager role, network of 2,100 venues, graduating Fall 2026 or Spring 2027, Focus on You, etc.
- Responsibilities: likely the duties when placed: manage floor operations, sales, etc. Also rotations: Technical, Operations and Sales rotations; hands-on learning; instructor-led training; certifications.
- Requirements: maybe "Qualified candidates must possess the following background: 4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field. At least 1 year of related professional work experience or a combination of employment/internships. Prior experience in management, operations, technology and/or hospitality is a plus. Strong interest in a management career with the opportunity for advancement and promotion. Excellent communication, listening, and presentation skills. Effective leadership abilities and customer satisfaction focus. Technical aptitude demonstrated through interest and exposure to new technology. Ability to work at a hotel location within major metro markets. Flexibility to relocate."
- Qualifications: maybe overlapping with requirements; but we can treat "Qualifications" as the degree and experience etc. However we need to avoid duplication. Could combine.
- Skills: maybe communication, leadership, technical aptitude, etc.
- Benefits: "Encore offers a competitive compensation and benefits package including health insurance and participation in a 401K plan." Also mention base salary + bonus incentive upon placement, etc. Also mention locations list.
- Pay: "Salary Pay Range: $55,000.00 - $55,001.00" plus note about compensation determined based on qualifications, location, travel, etc. Also mention potential overtime, bonuses or incentives.
- Schedule: Not explicitly given. There's no schedule info. So we should not include Schedule section.
- Physical Requirements: Might be considered under Requirements? Could be a separate section but not in allowed headings. Not required to include. Could include under Requirements maybe as a list. But we have to follow allowed headings only. We could include physical requirements under Requirements as a list.
We must not include boilerplate like EEO, drug-free workplace, application instructions, etc. Also remove duplicated lines.
We need to preserve all substantive info: program details, rotations, training, certifications, responsibilities for operations manager and sales manager, competencies list, physical requirements, locations, compensation, benefits.
We must not invent or summarize away detail. Must keep specifics.
We need to output HTML fragment only, no /, no markdown fences.
We'll produce sections as needed.
Let's extract substantive content.
About the role:
- Encore creates live-event solutions, connects and inspires people worldwide. Customer-first mindset, hospitality focus, breadth and depth of event production services. Global footprint >20 countries, growth, providing in-person, virtual, hybrid events.
- Seeking individuals interested in career in operations management or sales.
- National College Leadership Program (NCLP) typically starts in July, accepting applications where you can “Make Your Moment”.
- Upon successful completion of the 5-month Manager in Training program, individuals will be prepared for immediate placement into an operations, production, or a sales manager role within nationwide network of 2,100 venues including luxury hotels, casinos, and conference center properties.
- If graduating within Fall class of 2026 or Spring class of 2027 this leadership program can be a great opportunity.
- Discover a place where you can build a career packed with development opportunities, mobility, rewards, and an energizing and connected culture. We call it our Focus on You.
- At Encore, you’ll join a team that brings productions, meetings, and events to life for some of the biggest companies on the planet. We’ll give you all the support and training you need to make an impact on our clients and your future – from cutting-edge technology to blended learning and role-based development programs.
- Ready to take the stage? Make your moment.
That's about the role.
Responsibilities:
- When placed in an Operations Manager role: manage floor operations to achieve service excellence with focus on customer service, staff leadership, performance management and development. Achieves overall goals of organization through effective workforce and inventory cost control.
- When placed in a Sales Manager role: responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base.
- Also rotations: Technical, Operations and Sales rotations. Hands-on learning in venues alongside field leaders. Instructor-led training conducted at corporate office in Chicago, IL. Certifications through online courses from ENCORE University Academies – Leadership, Technical, Operations, Sales, and Service.
- Possibly also "Trainees participate in Technical, Operations and Sales rotations."
We'll list responsibilities as bullet list.
Requirements:
- 4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
- At least 1 year of related professional work experience or a combination of employment/internships.
- Prior experience in management, operations, technology and/or hospitality is a plus.
- Strong interest in a management career with the opportunity for advancement and promotion.
- Excellent communication, listening, and presentation skills.
- Effective leadership abilities and customer satisfaction focus.
- Technical aptitude demonstrated through interest and exposure to new technology.
- Ability to work at a hotel location within major metro markets.
- Flexibility to relocate.
Qualifications: Might be overlapping; but we could treat "Qualifications" as the degree and experience etc. However to avoid duplication, we could skip Qualifications if we already covered in Requirements. But we need to include sections only when posting has real specific content. The posting includes "Qualified candidates must possess the following background:" which is essentially qualifications. Could treat that as Qualifications section. But we already have Requirements. Might be okay to have both but risk duplication. The instruction: "Prefer a few substantive sections over many thin ones." So maybe combine into one section, maybe "Requirements" covering both. But we need to follow allowed headings; we can choose to include Requirements and maybe Skills.
Skills: communication, listening, presentation, leadership, technical aptitude, etc.
But we already have those in Requirements. Could separate: Requirements = degree, experience, etc. Skills = communication, leadership, technical aptitude, etc.
Let's decide:
- Requirements: education, experience, willingness to relocate, etc.
- Skills: communication, listening, presentation, leadership, technical aptitude, customer satisfaction focus, etc.
But we need to ensure we don't lose any info.
Let's extract:
Education/Experience:
- 4-year college graduate with BA/BS required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
- At least 1 year of related professional work experience or a combination of employment/internships.
- Prior experience in management, operations, technology and/or hospitality is a plus.
- Ability to work at a hotel location within major metro markets.
- Flexibility to relocate.
Skills/Competencies:
- Strong interest in a management career with opportunity for advancement/promotion.
- Excellent communication, listening, and presentation skills.
- Effective leadership abilities and customer satisfaction focus.
- Technical aptitude demonstrated through interest and exposure to new technology.
- Competencies list: Deliver World Class Service, Hospitality, Ownership, Do The Right Thing, Demonstrates Self-Awareness, Drive Results, Ensures Accountability, See The Big Picture, Decision Quality, Manages Complexity, Value People, Collaborates.
But those are maybe under "Competencies". Could be part of Skills.
We'll include Skills as bullet list of those competencies and communication etc.
Benefits:
- Competitive compensation and benefits package including health insurance and participation in a 401K plan.
- Base salary and can earn base salary + bonus incentive upon placement as Operations Manager, Associate Producer, Director of Events or Venue Sales Manager (placement immediate upon successful completion of training).
- Empower team members to make significant contributions while developing careers.
- Locations: list of places where trainees typically placed during and after program: West- Orange County, Los Angeles, San Diego, San Francisco, Seattle, Las Vegas; Southwest- Dallas, San Antonio, Austin, Denver, Phoenix; Midwest- Chicago, Nashville, Memphis; Southeast- Atlanta, Miami, Orlando, Tampa, Charlotte, Puerto Rico; Northeast- Boston, New York, Philadelphia, DC Metro Area; Canada- Toronto, Vancouver.
- Also note: Encore provides service in over 2100 locations throughout U.S., Canada, Mexico, Europe.
Pay:
- Salary Pay Range: $55,000.00 - $55,001.00 (note: seems odd but we must keep).
- Compensation offered based on qualifications outlined, location, travel, relevant work experience, particular skills/expertise.
- Some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Schedule: Not present, so omit.
Physical Requirements: Could be included under Requirements maybe as a separate subsection but not a heading. We could include under Requirements as a list.
But we have to preserve all substantive info; physical requirements are substantive. We need to include them somewhere. Since we don't have a heading for Physical Requirements, we could include them under Requirements as a list.
We must not invent or summarize away detail; we need to keep the exact frequencies and lifting requirements.
Let's capture physical requirements exactly as given:
- Sitting: 2-3 Hours
- Standing: 4-5 Hours
- Walking: 4-5 Hours
- Stooping: 2-3 Hours
- Crawling: 2-3 Hours
- Kneeling: 2-3 Hours
- Bending: 2-3 Hours
- Reaching (above your head): 2-3 Hours
- Climbing: 0-1 Hours
- Grasping: 4-5 Hours
Lifting Requirements:
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Carrying Requirements:
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Never
Auditory/Visual Requirements:
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Frequently
- Peripheral Vision: Occasionally
- Depth Perception: Frequently
- Hearing: Continuously
Pushing/Pulling Requirements:
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs*: Frequently
- Over 100 lbs: Occasionally
We need to preserve the asterisks? They appear after some ranges: "0 - 15 lbs*". We'll keep as is.
Now compile HTML.
We'll have sections:
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Key sections:
- About the role: description of Encore, NCLP, program details, start July, 5-month Manager in Training, placement into operations, production, sales manager role, network of 2,100 venues, graduating Fall 2026 or Spring 2027, Focus on You, etc.
- Responsibilities: likely the duties when placed: manage floor operations, sales, etc. Also rotations: Technical, Operations and Sales rotations; hands-on learning; instructor-led training; certifications.
- Requirements: maybe "Qualified candidates must possess the following background: 4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field. At least 1 year of related professional work experience or a combination of employment/internships. Prior experience in management, operations, technology and/or hospitality is a plus. Strong interest in a management career with the opportunity for advancement and promotion. Excellent communication, listening, and presentation skills. Effective leadership abilities and customer satisfaction focus. Technical aptitude demonstrated through interest and exposure to new technology. Ability to work at a hotel location within major metro markets. Flexibility to relocate."
- Qualifications: maybe overlapping with requirements; but we can treat "Qualifications" as the degree and experience etc. However we need to avoid duplication. Could combine.
- Skills: maybe communication, leadership, technical aptitude, etc.
- Benefits: "Encore offers a competitive compensation and benefits package including health insurance and participation in a 401K plan." Also mention base salary + bonus incentive upon placement, etc. Also mention locations list.
- Pay: "Salary Pay Range: $55,000.00 - $55,001.00" plus note about compensation determined based on qualifications, location, travel, etc. Also mention potential overtime, bonuses or incentives.
- Schedule: Not explicitly given. There's no schedule info. So we should not include Schedule section.
- Physical Requirements: Might be considered under Requirements? Could be a separate section but not in allowed headings. Not required to include. Could include under Requirements maybe as a list. But we have to follow allowed headings only. We could include physical requirements under Requirements as a list.
We must not include boilerplate like EEO, drug-free workplace, application instructions, etc. Also remove duplicated lines.
We need to preserve all substantive info: program details, rotations, training, certifications, responsibilities for operations manager and sales manager, competencies list, physical requirements, locations, compensation, benefits.
We must not invent or summarize away detail. Must keep specifics.
We need to output HTML fragment only, no /, no markdown fences.
We'll produce sections as needed.
Let's extract substantive content.
About the role:
- Encore creates live-event solutions, connects and inspires people worldwide. Customer-first mindset, hospitality focus, breadth and depth of event production services. Global footprint >20 countries, growth, providing in-person, virtual, hybrid events.
- Seeking individuals interested in career in operations management or sales.
- National College Leadership Program (NCLP) typically starts in July, accepting applications where you can “Make Your Moment”.
- Upon successful completion of the 5-month Manager in Training program, individuals will be prepared for immediate placement into an operations, production, or a sales manager role within nationwide network of 2,100 venues including luxury hotels, casinos, and conference center properties.
- If graduating within Fall class of 2026 or Spring class of 2027 this leadership program can be a great opportunity.
- Discover a place where you can build a career packed with development opportunities, mobility, rewards, and an energizing and connected culture. We call it our Focus on You.
- At Encore, you’ll join a team that brings productions, meetings, and events to life for some of the biggest companies on the planet. We’ll give you all the support and training you need to make an impact on our clients and your future – from cutting-edge technology to blended learning and role-based development programs.
- Ready to take the stage? Make your moment.
That's about the role.
Responsibilities:
- When placed in an Operations Manager role: manage floor operations to achieve service excellence with focus on customer service, staff leadership, performance management and development. Achieves overall goals of organization through effective workforce and inventory cost control.
- When placed in a Sales Manager role: responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base.
- Also rotations: Technical, Operations and Sales rotations. Hands-on learning in venues alongside field leaders. Instructor-led training conducted at corporate office in Chicago, IL. Certifications through online courses from ENCORE University Academies – Leadership, Technical, Operations, Sales, and Service.
- Possibly also "Trainees participate in Technical, Operations and Sales rotations."
We'll list responsibilities as bullet list.
Requirements:
- 4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
- At least 1 year of related professional work experience or a combination of employment/internships.
- Prior experience in management, operations, technology and/or hospitality is a plus.
- Strong interest in a management career with the opportunity for advancement and promotion.
- Excellent communication, listening, and presentation skills.
- Effective leadership abilities and customer satisfaction focus.
- Technical aptitude demonstrated through interest and exposure to new technology.
- Ability to work at a hotel location within major metro markets.
- Flexibility to relocate.
Qualifications: Might be overlapping; but we could treat "Qualifications" as the degree and experience etc. However to avoid duplication, we could skip Qualifications if we already covered in Requirements. But we need to include sections only when posting has real specific content. The posting includes "Qualified candidates must possess the following background:" which is essentially qualifications. Could treat that as Qualifications section. But we already have Requirements. Might be okay to have both but risk duplication. The instruction: "Prefer a few substantive sections over many thin ones." So maybe combine into one section, maybe "Requirements" covering both. But we need to follow allowed headings; we can choose to include Requirements and maybe Skills.
Skills: communication, listening, presentation, leadership, technical aptitude, etc.
But we already have those in Requirements. Could separate: Requirements = degree, experience, etc. Skills = communication, leadership, technical aptitude, etc.
Let's decide:
- Requirements: education, experience, willingness to relocate, etc.
- Skills: communication, listening, presentation, leadership, technical aptitude, customer satisfaction focus, etc.
But we need to ensure we don't lose any info.
Let's extract:
Education/Experience:
- 4-year college graduate with BA/BS required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
- At least 1 year of related professional work experience or a combination of employment/internships.
- Prior experience in management, operations, technology and/or hospitality is a plus.
- Ability to work at a hotel location within major metro markets.
- Flexibility to relocate.
Skills/Competencies:
- Strong interest in a management career with opportunity for advancement/promotion.
- Excellent communication, listening, and presentation skills.
- Effective leadership abilities and customer satisfaction focus.
- Technical aptitude demonstrated through interest and exposure to new technology.
- Competencies list: Deliver World Class Service, Hospitality, Ownership, Do The Right Thing, Demonstrates Self-Awareness, Drive Results, Ensures Accountability, See The Big Picture, Decision Quality, Manages Complexity, Value People, Collaborates.
But those are maybe under "Competencies". Could be part of Skills.
We'll include Skills as bullet list of those competencies and communication etc.
Benefits:
- Competitive compensation and benefits package including health insurance and participation in a 401K plan.
- Base salary and can earn base salary + bonus incentive upon placement as Operations Manager, Associate Producer, Director of Events or Venue Sales Manager (placement immediate upon successful completion of training).
- Empower team members to make significant contributions while developing careers.
- Locations: list of places where trainees typically placed during and after program: West- Orange County, Los Angeles, San Diego, San Francisco, Seattle, Las Vegas; Southwest- Dallas, San Antonio, Austin, Denver, Phoenix; Midwest- Chicago, Nashville, Memphis; Southeast- Atlanta, Miami, Orlando, Tampa, Charlotte, Puerto Rico; Northeast- Boston, New York, Philadelphia, DC Metro Area; Canada- Toronto, Vancouver.
- Also note: Encore provides service in over 2100 locations throughout U.S., Canada, Mexico, Europe.
Pay:
- Salary Pay Range: $55,000.00 - $55,001.00 (note: seems odd but we must keep).
- Compensation offered based on qualifications outlined, location, travel, relevant work experience, particular skills/expertise.
- Some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Schedule: Not present, so omit.
Physical Requirements: Could be included under Requirements maybe as a separate subsection but not a heading. We could include under Requirements as a list.
But we have to preserve all substantive info; physical requirements are substantive. We need to include them somewhere. Since we don't have a heading for Physical Requirements, we could include them under Requirements as a list.
We must not invent or summarize away detail; we need to keep the exact frequencies and lifting requirements.
Let's capture physical requirements exactly as given:
- Sitting: 2-3 Hours
- Standing: 4-5 Hours
- Walking: 4-5 Hours
- Stooping: 2-3 Hours
- Crawling: 2-3 Hours
- Kneeling: 2-3 Hours
- Bending: 2-3 Hours
- Reaching (above your head): 2-3 Hours
- Climbing: 0-1 Hours
- Grasping: 4-5 Hours
Lifting Requirements:
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Carrying Requirements:
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Never
Auditory/Visual Requirements:
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Frequently
- Peripheral Vision: Occasionally
- Depth Perception: Frequently
- Hearing: Continuously
Pushing/Pulling Requirements:
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs*: Frequently
- Over 100 lbs: Occasionally
We need to preserve the asterisks? They appear after some ranges: "0 - 15 lbs*". We'll keep as is.
Now compile HTML.
We'll have sections:
About the role
... paragraphs ...
Responsibilities
- ... ...
Requirements
- ... ...
Skills
- ... ...
Benefits
...
- ... ...