National Accounts Strategic Account Executive

About the role

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. This is a Hybrid role, three days in office/client visits and two days remote.

Responsibilities

• Supporting Sales or Account Management personnel in prospecting, acquiring, or renewing business.
• Conducting research on inquiries.
• Resolving issues by working across divisions.
• Assisting in gathering information for proposals.
• Maintaining databases.
• Preparing reports and conducting analysis.
• Participating in meetings with clients and brokers.
• Assisting or participating in enrollment sessions.
• Acting as an experienced subject‑matter expert to assist/mentor team members and support special projects.
• Ensuring continued growth by negotiating renewals or selling products and services to existing customers, including hospital clients, understanding customer needs, and providing customer support.
• Ability to travel.
• Managing a block of existing accounts to meet retention targets.
• Identifying customer insurance and service needs and successfully meeting those needs.
• Establishing and maintaining excellent working relationships with existing accounts.
• Serving as point of contact for issues/concerns and liaison between the company and other principals to resolve inquiries.
• Managing hospital accounts with unique needs, requiring out‑of‑the‑box thinking, research, complex problem solving, and creative solution development.
• Analyzing utilization reports to determine the best product mix for customer needs.
• Working closely with internal departments to provide answers and service to customers.
• Maintaining current knowledge of HCSC products, services, systems, and processes.
• Maintaining knowledge of competitor products and insurance trends.
• Communicating and interacting effectively and professionally with co‑workers, management, customers, and internal provider teams.
• Complying with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintaining complete confidentiality of company business.
• Maintaining effective communication with management regarding development within assigned responsibilities and performing special projects as required or requested by the appropriate Marketing Manager.

Requirements

• Bachelor’s degree and 4 years of experience in Account Management, Insurance/Sales, or Health Care field OR 8 years of experience in those areas.
• State General Lines Agent license or ability to obtain it within 90 days of start date.
• Experience presenting to large audiences