National Accounts Manager – Data Center

Essential Functions

• Develop and execute a national growth strategy focused on hyperscale and colocation data center markets.
• Identify and secure new opportunities with data center developers, owners, operators, engineering firms, and general contractors.
• Establish and maintain relationships with key decision-makers, including construction directors, procurement teams, project executives, utility managers, and site development leaders.
• Pursue Master Service Agreements (MSAs) and preferred vendor status with strategic customers.
• Collaborate with regional operations teams to expand service penetration across existing and emerging data center markets.

Key Responsibilities

• Serve as the primary relationship manager for assigned national data center accounts.
• Coordinate service delivery across multiple geographic regions and project sites.
• Conduct regular business reviews to assess project performance, customer satisfaction, and future opportunities.
• Ensure customer expectations are consistently met regarding safety, responsiveness, quality, and project execution.
• Act as the escalation point for account-related issues and ensure timely resolution.
• Develop relationships with key stakeholders throughout the data center construction ecosystem, including hyperscale operators, colocation providers, general contractors, civil contractors, engineering and consulting firms, and utility companies.
• Represent Superior Hydrovac at industry conferences, trade shows, networking events, and association meetings.
• Maintain awareness of upcoming data center developments, infrastructure investments, and market trends.
• Lead contract negotiations, pricing discussions, and national account agreements.
• Collaborate with legal, finance, and operations teams on contract reviews and risk management.
• Manage contract renewals and ensure compliance with customer requirements.
• Develop scalable pricing structures that support long-term account growth and profitability.
• Work closely with Operations Managers, Branch Managers, and Regional Leadership to ensure successful project execution.
• Communicate customer expectations, project requirements, and growth opportunities throughout the organization.
• Partner with marketing and leadership teams to strengthen Superior Hydrovac’s position within the data center industry.
• Maintain accurate forecasts and pipeline reporting within CRM platforms.
• Track key account metrics including revenue, profitability, customer retention, and project volume.
• Provide executive leadership with regular updates on account performance, market opportunities, and competitive intelligence.

Additional Requirements/Licenses/Certifications

• Possession of, or ability to obtain, a valid State of Residence Driver’s License is required within two weeks of employment.
• Candidates must pass criminal and Motor Vehicle Record (MVR) background checks and pass a pre-employment drug screen.