National Account Manager

Job Description

The National Account Manager is responsible for developing and executing strategic growth plans for assigned Group Purchasing Organizations (GPOs) and Foodservice Management (FSM) accounts. This role focuses on establishing and strengthening relationships with stakeholders at all levels of the organization, contract management and utilization, managing national agreements, and market share expansion.

• Develop and execute annual business plans for assigned GPO and FSM accounts to drive sales growth, profitability, contract compliance, and market share expansion.
• Build and maintain relationships with key decision-makers to maximize contract utilization and business growth.
• Negotiate annual agreements, pricing programs, contract renewals, and strategic initiatives while achieving company objectives.
• Conduct business reviews and develop growth strategies to expand product adoption, category penetration, and market share.
• Partner with field sales teams, National Account Managers, distributors, GPOs, and FSM organizations to drive contract pull-through and commercial execution.
• Analyze customer needs, industry trends, market data, and sales performance to identify opportunities, mitigate risks, and communicate actionable insights.
• Support new product introductions, conversions, sustainability initiatives, category reviews, and customer-driven innovation programs.
• Collaborate cross-functionally with Sales, Marketing, Product Management, Customer Service, Pricing, Finance, and Supply Chain to execute strategic initiatives and resolve customer issues.
• Partner with analysts to uncover growth opportunities, develop action plans, and drive execution across assigned accounts.
• Maintain accurate forecasting, CRM reporting, opportunity management, and regular business updates for leadership.

Qualifications

• Bachelor's degree or equivalent experience.
• 3-5 years of successful National Account Management, GPO, FSM, foodservice, packaging, or related sales experience.
• Proven ability to negotiate and manage complex commercial agreements.
• Strong relationship-building, presentation, communication, and organizational skills.
• Demonstrated ability to develop strategic business plans and deliver growth.
• Strong financial and analytical acumen.
• Ability to travel as required.

Preferred Experience

• Working with Group Purchasing Organizations (GPOs) and/or Foodservice Management companies.
• Knowledge of healthcare purchasing environments, healthcare foodservice operations, or healthcare market dynamics.
• Experience within foodservice packaging, disposables, jan/san, healthcare, or related categories.
• Proficiency in CRM platforms, Excel, PowerPoint, and business analytics tools.

Pay

A reasonable estimate of the current range is $100,000 - $160,000 + bonus + benefits.

Schedule

Not specified.

Benefits

• 401(k) plan with company match.
• Comprehensive medical, dental, and vision insurance.
• Flexible spending and health savings accounts.
• Paid vacation, and sick days.
• Paid parental leave.
• Paid holidays.
• Wellness program.

Company Benefits

• Community Engagement: At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.
• Training and Development: We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

EEO Statement

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact myHRservices@novolex.com . Formerly Pactiv Evergreen.