Nail Tech (On Call)

About the Role

Responsible for performing nail spa services in the manner trained by the Spa. Direct all efforts toward guest satisfaction, the achievement and maintenance of Omni standards, and profit maximization.

Responsibilities

• Adhere to all standard policies and procedures.
• Perform all guest activities in a cordial, efficient, and professional manner, maintaining a commitment to guest satisfaction.
• Maintain a cooperative, team-like attitude with management and fellow associates to maximize guest satisfaction and profit margins.
• Maintain a positive attitude toward co-workers and the job.
• Report to work on time in a properly cleaned and pressed uniform; hygiene is critical due to close client proximity.
• Ensure no cigarette smoke is present on hands, hair, clothes, or breath during shifts.
• Maintain a professional relationship with clients; do not discuss internal matters.
• Provide consistent professional nail services in accordance with spa protocols and uphold sanitation and sterilization standards.
• Properly care for equipment, implements, and tools; use products efficiently to assist with cost controls.
• Educate and train guests on nail services and products.
• Communicate any staff or guest occurrences requiring attention to management.
• Actively promote spa treatments, services, sessions, retail, and promotions.
• Handle guest questions and concerns professionally and courteously.
• Work without direct supervision and maintain a positive, quality work environment.
• Attend and participate in training, staff meetings, and Omni-required classes.
• Assist in all areas of spa operation as requested by management.
• Perform all trained services within the allotted time without personal interpretation.
• Promote and sell retail products.
• Keep work area neat, clean, and stocked with sufficient supplies.
• Clean equipment and common areas after performing services.
• Use authority within guidelines to ensure guest satisfaction.
• Suggest improvements for spa operations, your work experience, and guest comfort.
• Assist other departments when necessary and available.
• Stay current with new treatments and products in the spa industry.
• Promote self, other spa services, hotel, and club affiliates.
• Maintain client and spa business confidentiality at all times.
• Adhere to compensation acknowledgment and tip reporting guidelines.
• Perform reasonable tasks assigned by supervisors or managers.
• Report maintenance problems to the proper authority.
• Maintain current certifications/licenses; ensure they are displayed and never expired.

Requirements

• Must speak fluent English.
• Must be a certified and licensed nail technician in the State of Texas; certifications will be displayed and a copy filed with the Spa.
• Must be able to deal with people professionally under pressure.
• Must have previous experience as a nail technician.
• Must follow all job safety aspects, including bending, stooping, and lifting moderate weights.

Benefits

Associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and the pride of working for a company with a reputation for exceptional service. Omni embodies a culture of respect, gratitude, and empowerment.