Jobs · Customer Service · Tennessee

Nail Technician (On-Call)

Four Seasons · Nashville, TN · 1 wk ago
On-siteCustomer ServicePart-time
About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City. About The Role Four Seasons Hotel and Private Residences Nashville is seeking an On-Call Nail Technician to support our Spa team. This role is responsible for delivering high-quality nail services while ensuring an exceptional, luxury experience in alignment with Four Seasons service standards. What You Will Do Perform professional nail care services based on guest preferences, including manicures, pedicures, paraffin dips, polish changes, and specialty nail treatmentsProvide a warm, welcoming, and attentive experience while maintaining the highest level of hospitality and professionalismKeep guests informed throughout the service, including explanations of treatments and retail productsPrepare, set up, maintain, and break down nail service work areas with required suppliesAssist with the overall setup, breakdown, and maintenance of Spa areas, including pre-treatment refreshment sectionsAccommodate special requests whenever possible and resolve guest concerns in a timely, service-focused mannerRetrieve clean linens from laundry and return used linens following established proceduresMaintain cleanliness and organization in the Spa Dispensary, Nail Bar, and Staff RoomUtilize reservation systems, maintenance tracking tools, and Guest Experience databases accurately to ensure guest satisfactionMake personalized service recommendations and suggest appropriate treatments and productsEnsure completion of daily and opening/closing checklists and verify that all Spa areas are clean, stocked, and well maintainedWork collaboratively and professionally with spa colleagues and leadershipAssist guests with spa orientations and answer questions related to products and treatmentsFollow proper payroll, safety, and chemical handling procedures and report any accidents or incidents to management or securityPerform additional duties and assignments as directed by management What You Bring Minimum of three years of nail care experience, preferably in a luxury spa or hospitality environmentCurrent and valid cosmetology licenseStrong communication skills and ability to serve guests of all agesGenuine passion for providing exceptional service to guests, residents, and colleaguesStrong organizational skills with the ability to work independentlyAbility to perform well under pressure, prioritize tasks, and adapt to changing conditionsHigh work ethic and a strong sense of responsibility and professionalism Work Authorization Authorization to work in the United States is required for this role. What We Offer Competitive wages and a comprehensive benefits packageExcellent training and development opportunitiesEmployee discounts for stays at any Four Seasons property worldwideComplimentary employee mealsComplimentary dry cleaning for employee uniformsAdditional property-specific benefits Schedule & Hours On-call positionMust be flexible and available to work weekdays, weekends, holidays, and evening shifts Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal

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