Museum Guide - part-time (Nemours Estate)

About the role

Museum Guide/Interpreter at Nemours Estate, historic home of Alfred I. du Pont. A successful guide will learn the people, dates, and events of the 1910 Mansion and Grounds and interact with the public in a friendly, informative, and knowledgeable manner.

Responsibilities

• Represent Nemours Mansion to the visiting public in a gracious, informative and engaging manner.
• Spend a given amount of time covering a specific area of the Mansion (e.g., Reception Hall, Drawing Room, Dining Room, Pantry/Kitchen) and rotate to other areas as assigned during the course of the day or of his/her shift.
• Engage with visitors by sharing information, offering insights, telling stories and answering questions.
• Observe visitors as they move through the facility and take appropriate measures to render assistance, intervene or respond to unusual situations.
• Act as a liaison with members of the Mansion’s Leadership (Management) Team and with the Security Guard on duty, and provide back-up or relief coverage to other Guides in the Mansion.

Requirements

• At least one year experience in a museum environment, or customer service.
• Comfortable with and enjoy talking to groups of all ages, have an interest in history, and a willingness to learn an extensive amount of material.
• Theatrical experience is a plus.
• Able to stand for extended periods of time and be able to climb stairs.
• Able to work 2-3 days a week.

Qualifications

• Must be able to stand for extended periods of time and be able to climb stairs.

Skills

• Knowledge of Nemours Mansion, Nemours Estate, and members of the duPont family.
• Ability to engage visitors of diverse ages, backgrounds, interests and levels of understanding.
• Ability to observe visitors and offer or provide assistance, intervene to protect the security of rooms and collections, and/or alert other Guides, Mansion Management and/or Security personnel as needed or appropriate.

Benefits

Nemours Children's Health offers a comprehensive benefits package including medical, dental, vision, retirement savings plans, and paid time off.

Pay

The pay range for this position is $15.00 - $18.00 per hour.

Schedule

The schedule for this position is 2-3 days per week.