Museum Guide – Part-time

Responsibilities

• Lead tours of Norman Rockwell Museum’s collection and special exhibitions for general visitors and tour groups.
• Develop tours based on training and materials provided by the museum and on further independent research.
• Provide guided learning experiences for visitors—through a range of formal and informal interactions—to increase awareness and understanding of illustration art, promote visual literacy, and foster connections between our visitors and the art on view.
• Execute daily logistical operations and follow mandated security procedures.
• Attend training sessions and curator-led walkthroughs of exhibitions.
• Build knowledge of illustration art and artists; Norman Rockwell’s life, artistic process, and artwork; and NRM collections and special exhibitions.
• Incorporate feedback from NRM staff and ongoing tour evaluations to ensure high-quality visitor engagement and accurate and compelling learning experiences.
• Welcome visitors of all ages, backgrounds, and abilities and create a sense of belonging through consistently gracious and professional interactions.
• Communicate consistently, reliably, and effectively with NRM staff about scheduling, availability, challenges, and insights.

Requirements

• Computer Literacy and Technology Skills
• Knowledge and skills for basic use of computer hardware, software, email, calendars, and the Internet.
• Qualifications
• A commitment to lifelong learning
• Public speaking experience
• Knowledge or interest in learning about illustration art and Norman Rockwell
• A commitment to high-quality visitor service in a fast-paced environment
• Flexibility and the ability to think on your feet
• Open to feedback and evaluation
• Cultural sensitivity
• Half-day or full day availability on a weekly basis, seasonally or year-round