Part Time-Curator

About the role

At Fluent, we are dedicated to improving lives by providing patients with safe, reliable access to premium medical cannabis in a professional and compassionate healthcare environment. As a vertically integrated cultivator, processor, manufacturer, and retailer, Fluent operates dispensaries across Florida, New York, Pennsylvania, and Texas. Our culture is built on patient care, exceptional customer service, teamwork, and continuous improvement.

We're looking for motivated individuals who are passionate about helping others and thrive in a fast-paced retail environment. As a Curator, you'll serve as the face of Fluent and the first point of contact for patients entering our dispensary.

Responsibilities

• Deliver exceptional customer service while achieving individual and team sales goals.
• Guide patients through product selection based on physician recommendations and individual needs.
• Educate customers on the safe and effective use of medical cannabis products.
• Maintain a strong understanding of Fluent's products and their benefits.
• Process transactions accurately and efficiently.
• Record customer interactions and follow up on issues requiring additional research.
• Escalate unresolved concerns to management when appropriate.
• Assist with inventory counts, sales reporting, and daily operational tasks.
• Support deliveries as a Health Educator when needed.
• Collaborate with store leadership to ensure operational excellence and outstanding patient care.

Qualifications

• High school diploma or GED.
• At least one year of sales experience.
• Strong customer service skills.
• Working knowledge of Microsoft Office.
• Must be at least 21 years of age.
• Ability to successfully pass a comprehensive background check.
• Legal authorization to work in the United States.

Preferred experience working in a cannabis dispensary or related healthcare retail environment.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Proven sales ability with a customer-first mindset.
• Strong organizational and time management skills.
• Ability to multitask in a fast-paced environment.
• Problem-solving and critical-thinking abilities.
• Professionalism, discretion, and confidentiality.
• Team-oriented with a collaborative approach.
• Initiative and the ability to work independently.

Work Environment

This position is based in a professional retail dispensary setting and requires regular use of computers, tablets, telephones, and standard office equipment.

Physical Requirements

• Stand and walk for extended periods.
• Frequently use hands and arms to operate equipment and assist customers.
• Read, review, and communicate product information using computers and tablets.
• Lift and move items weighing up to 25 pounds.
• Maintain regular, reliable attendance.

Schedule

Full-time position. Evening, weekend, and holiday availability may be required.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• 401(k) plan
• Opportunities for career growth and professional development

Pay

$14.50 USD per hour