Municipal/DOT Sales Manager

JOB PURPOSE or JOB SUMMARY

At Certified Power Solutions, our Municipal/DOT Sales Manager fulfills the critical role of interfacing between the requirements of the customer and the capabilities and business goals of our organization. Meeting with customers to discuss their current and evolving needs relating to their satisfaction with CPS products and services is a fundamental requirement.

Essential Duties and Responsibilities

• Drive business results in the designated territory by making regular face-to-face sales calls at strategic accounts and prospects.
• Build senior-level relationships with key customers in the region and enhance sales opportunities through identifying various projects, distribution requirements, service and repair needs, and hose & fittings opportunities.
• Perform consultative selling efforts to target accounts to earn their business.
• Manage, execute, and deliver on marketing and sales strategies, revenue expectations, and improved time management for respective accounts.
• Implement and manage an intermediate level of sales analysis within the area of territory responsibility.
• Develop senior level relationships with principal owners.
• Conduct account sales analysis through a basic to intermediate comfort level with technology.
• Manage multiple priorities that involve key account needs ranging from production to procurement.
• Promote effective communication with customers, both internally and externally related to quotes, competitive information, trade shows, threats, opportunities, and follow-up.
• Source sales opportunities from the existing customer database and from new leads.
• Understand customer applications to help size and design hydraulic systems and electronic control solutions.
• Manage qualified opportunities and act on them appropriately.
• Maintain and expand a database of prospects within an assigned territory utilizing Salesforce®.
• Gain a working knowledge of Salesforce® to assist in managing, prospecting, and closing sales opportunities.
• Team with key stakeholders (other salespeople, trade publications, suppliers) to build an opportunity pipeline.
• Embrace the company-endorsed sales program, Action Selling® to help manage customers and close business.
• Provide quotes as requested by customers.
• Assist customers in resolving technical and logistical questions and problems.
• Answer technical and applications questions on product lines CPS carries; forward complex problems or system design issues to the engineering department while working with them daily.
• Maintain in-depth knowledge of product lines sold by CPS and have general knowledge about competing lines.
• Develop positive working relationships with customers in person, via phone, and on joint calls.
• Manage customer issues such as RGA’s, warranties, and repairs.
• Work with vendors to acquire special pricing and technical information as needed.
• File customer purchase orders and other correspondence to maintain appropriate records.

COMPETENCIES

• Excellent verbal and written communication skills
• Strong organizational skills
• Self-direction to work independently or within a team environment
• Build and maintain strong relationships across all levels of the organization
• Ability to meet project deadlines with a focus on details
• Work well with fellow associates to better serve customers’ needs
• Act as an active participant as part of cross-functional teams
• Continuously work to improve the quality and performance of existing products we build
• Earn the respect of peers and customers
• Hard working, persistent, and dependable
• Knowledgeable in fluid power systems and electronic controls
• Proven outside sales experience; within the fluid power industry a plus
• Track record of over-achieving quota
• Familiarity with data analysis and reporting
• Strong personal presence and comfortable presenting to others
• Experience working with Salesforce® or similar CRM
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to oversee orders from initial entry to customer delivery
• Engineering Degree preferred
• Fluid power experience preferred
• Must be 21 years of age or older