Multiple Positions - Platform Manager - Operations

About the role

At U.S. Bank, we're on a journey to do our best — helping customers and businesses make better financial decisions and enabling communities to grow and succeed. We are hiring two Platform Managers to serve as trusted partners and subject-matter experts, helping teams navigate complex custody processes, platform priorities, operational needs, and business change. These are highly visible opportunities where your expertise will strengthen critical global custody platform capabilities.

Specialized paths

GTX Platform & SWIFT

This manager will focus on the GTX platform, the business processes it supports, and its connection to product and platform management. GTX is a critical current priority, offering an opportunity to contribute quickly and develop deep expertise in a specialized environment.

• GTX or comparable transaction-processing platforms
• SWIFT messaging, workflows, or payment infrastructure
• Platform or product management within financial services
• Translating operational requirements into platform priorities
• Partnering across Operations, Product, and technology-facing teams
• Supporting complex platform issues, enhancements, and business change

Custody Strategy & Relationship Management

This manager will apply broad custody knowledge to provide relationship leadership, capacity support, and subject-matter expertise. Rather than focusing primarily on hands-on platform work, this role connects stakeholders with the custody knowledge, guidance, and operational support needed to move priorities forward.

• Global custody or securities operations
• Trade lifecycle processes
• Asset setup and servicing
• Trade services and settlements
• Global income or corporate actions
• Legacy custody functions and operating models
• Relationship management and cross-functional coordination

Responsibilities

Depending on the position, responsibilities may include:

• Serve as a trusted platform or custody subject-matter expert
• Build relationships across custody operations, product, platform management, and other stakeholder groups
• Translate business and operational needs into priorities and solutions
• Support platform capacity, operational readiness, and evolving business requirements
• Apply trade lifecycle knowledge to identify dependencies and support decision-making
• Help accelerate knowledge transfer and maintain continuity of specialized custody expertise
• Participate in complex custody conversations, including client-facing discussions when appropriate
• Contribute to efforts that strengthen custody processes, platforms, and operational capabilities

Qualifications

Basic qualifications

• Bachelor's degree, or equivalent work experience
• Typically six or more years of related experience

Preferred skills & experience

• Experience in custody, securities operations, financial-services platforms, or a closely related field
• Knowledge of trade lifecycle activities and custody servicing functions
• Experience supporting or managing complex operational platforms
• Strong relationship-management and stakeholder-partnership skills
• Ability to communicate complex operational or platform information clearly
• Sound judgment when navigating competing priorities
• Ability to build credibility with operational, product, and platform partners
• A collaborative approach to knowledge transfer, problem-solving, and change
• Advanced understanding and demonstrated abilities in support of the Lean/Agile mindset
• Demonstrated leadership and interpersonal skills including ability to collaborate with and empower teams
• Well-developed verbal and written communication skills
• Standard industry certifications such as SAFe, CSPO, or PSPO are preferred

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits

Our approach to benefits and total rewards considers team members' whole selves and what may be needed to thrive in and outside work. Benefits are designed to help you and your family boost health, protect financial security, and provide peace of mind.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay range

$119,765.00 - $140,900.00 (primary location; actual range may differ based on role location). In addition to salary, U.S. Bank offers a comprehensive benefits package including incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension (all benefits subject to eligibility requirements).