Multifunctional Field Technical Support (MFTS) Specialist Mid - Germany (contingent 045)

Key Responsibilities

• Install and configure BCC devices at military installations and operational locations, including both mobile and static systems.
• Support Army Total Package Fielding (TPF) activities, including New Equipment Fielding (NEF), New Equipment Training (NET), Platform Integration (PI), and Technical Field Support.
• Perform routine maintenance, inspections, diagnostics, troubleshooting, and repairs on biometric hardware and software systems to ensure optimal performance and operational availability.
• Provide ongoing technical support to users and stakeholders, resolving system issues and ensuring effective operation of BCC equipment.
• Conduct user training on the operation, maintenance, and proper use of biometric collection devices and associated software applications.
• Affirm biometric data collection and management, ensuring data quality, integrity, and compliance with applicable standards and regulations.
• Maintain detailed and accurate records of system installations, maintenance actions, repairs, upgrades, and configuration changes.
• Support system testing, verification, and operational readiness activities as required.
• Cook with government personnel, field technicians, and program stakeholders to support deployment and sustainment efforts.
• Travel to military installations and field locations as required to perform installation, maintenance, training, and technical support activities.

Required Qualifications

• Experience supporting Army Total Package Fielding (TPF) processes, including NEF, NET, PI, and Technical Field Support.
• Experience installing, maintaining, and repairing electronic and mechanical systems.
• Proficiency with Android and Windows operating systems and data entry applications.
• Knowledge of databases, networking concepts, and system connectivity.
• Familiarity with biometric technologies, including fingerprint, iris, facial, and voice modalities.
• Strong troubleshooting, diagnostic, and problem-solving skills.
• Ability to work independently in both garrison and field environments.
• Strong written and verbal communication skills.

Preferred Qualifications

• Experience supporting BCC systems or other military biometric collection platforms.
• Experience providing field support and technical training in military environments.
• Familiarity with government regulations and standards governing biometric data collection and management.
• Ability to travel frequently in support of CONUS and OCONUS operations.