Multifamily Maintenance Supervisor

Essential Duties

• Complete service requests in a timely manner
• Full unit turns to include but not limited to paint, sheetrock repair, screen repair, minor plumbing/electrical
• Daily Unit Maintenance-Satisfies service requests per work order, following company procedures
• Make-ready procedures: Paints, appliance repair, plumbing, electrical fixtures, repairs or replaces old faulty parts; checks locks, replaces burned out light bulbs
• Preventative Maintenance; Make regular inspections of grounds, buildings, plumbing, electrical fixtures, appliances, and major equipment: checks for appearance and cleanliness, checks for structural cracks, excessive wear; and faulty parts
• Respond quickly in the event of an emergency, notify appropriate personnel, and follow safety protocol
• Survey buildings and repair mechanical systems to ensure they are consistent with health and safety regulations
• Support the setup of ventilation, refrigeration and other systems and conduct repairs when necessary
• Maintain heating and plumbing systems to ensure functionality
• Inspect alarm systems such as carbon dioxide and fire protection and quickly schedule repairs when needed
• Undertake activities of pest control such as spraying insecticide
• Obtain quotes and coordinate projects with vendors

Qualifications

• HVAC and CFC certifications REQUIRED (or other applicable designations)
• Must have working knowledge of REAC/INSPIRE inspections
• Must have excellent plumbing, electrical, HVAC and carpentry knowledge
• Experience with supervising others
• Extensive knowledge of residential building systems a must, including but not limited to, boilers, chillers, cooling towers, air handlers, condensing units, roof fans
• Professional building system licenses are preferred and may be required based on the building type of the assigned property
• Proficient using maintenance related programs, Microsoft Word, Excel, email and web searches
• Excellent communication skills, including writing, proof reading skills, and speaking
• Able to manage multiple projects and work assignments from a variety of staff and volunteers
• Excellent interpersonal skills in person and by phone and email, with high professionalism
• Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude
• Adequate customer service ethic and high expectations for quality
• Able to work a flexible schedule, including evenings and weekends and on an emergency basis