Multi Site Service Manager

About the Role

Morgan Properties is seeking a Multi-Site Service Manager to oversee maintenance operations at Meldon Place (127 units) and Timbercreek (77 units) in Toledo, OH. We're looking for an organized, team-oriented leader who is skilled in apartment turns, comfortable troubleshooting a variety of building systems, and can balance leadership responsibilities with hands-on technical work while keeping both communities operating at a high level.

Responsibilities

• Lead and support daily maintenance operations across two Toledo communities
• Serve as a hands-on leader, working alongside the maintenance team while providing direction, organization, and accountability
• Coordinate and prioritize daily work orders, apartment turns, preventative maintenance, and property needs across both locations
• Troubleshoot and perform repairs involving P-Tech HVAC systems, individual hot water tanks, copper piping, PEX plumbing, electrical, appliances, and general building maintenance
• Manage unit turns and make ready schedules to ensure apartments are completed efficiently and meet company standards
• Partner with property management teams to address resident maintenance concerns and provide timely, professional service
• Coordinate vendors and contractors when needed and ensure work is completed safely, accurately, and on schedule
• Conduct routine inspections of vacant apartments, buildings, equipment, and community grounds
• Maintain organized maintenance inventory, tools, supplies, and equipment
• Ensure maintenance activities meet company safety standards, policies, and applicable regulations
• Utilize maintenance management systems to track work orders and daily activity; experience with Yardi and Mobile Maintenance is preferred but not required
• Participate in the on-call rotation and respond to emergency or weather-related maintenance needs as required

Compensation & Benefits

• Hourly Pay: $26.00–$28.50
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 Quarterly
• On-Call Appreciation: $15/day when responding to emergency coverage
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Generous Paid Time Off, including 10 paid holidays and sick leave

Schedule

• Monday–Friday, 8:00 AM–4:30 PM
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• Schedule subject to change based on business needs

Qualifications

• Previous apartment, multifamily, or residential maintenance experience with the ability to lead day-to-day service operations
• Strong experience completing and coordinating unit turns/make-readies
• An organized, hands-on leadership style with the ability to prioritize work across multiple communities
• Strong troubleshooting and repair skills across HVAC, plumbing, electrical, appliances, and general building maintenance
• Knowledge or experience working with P-Tech HVAC systems, individual hot water tanks, copper piping, and PEX plumbing
• Ability to work collaboratively as a team player while providing leadership, direction, and accountability
• Strong organizational, communication, and problem-solving skills
• Experience with Yardi and Mobile Maintenance preferred but not required
• Active, valid driver's license and reliable personal transportation
• Ability to participate in the required on-call rotation