Multi Site Service Manager

About the Role

We are seeking an experienced Multi-Site Service Manager with a "Whatever It Takes" approach to lead maintenance operations across our apartment communities. In this full-time, exempt leadership role, you will oversee maintenance operations, team performance, and service quality while ensuring both communities meet company standards, resident expectations, and applicable compliance requirements.

Responsibilities

• Lead and develop a team of maintenance technicians across two apartment communities
• Drive apartment turn performance, maintaining standard make-ready timelines
• Monitor work order completion, prioritize maintenance requests, and ensure timely, high-quality service delivery
• Partner with Property Managers to improve occupancy readiness and deliver an exceptional resident experience
• Coordinate preventive maintenance programs, vendor relationships, inventory management, and maintenance budgets
• Conduct routine property inspections to ensure safety, compliance, curb appeal, and operational excellence
• Lead emergency preparedness planning and support a shared on-call rotation across four communities
• Coach, mentor, and hold maintenance team members accountable while creating a culture of collaboration, respect, and continuous improvement

Requirements

• Active, valid driver's license and reliable transportation
• Five or more years of maintenance experience, including at least two years in a supervisory or multi-site leadership role
• Multifamily property maintenance experience strongly preferred
• Proven ability to lead maintenance teams, improve turn times, reduce work order backlogs, and manage competing priorities

Benefits

• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly

Pay

Base Pay: $25.00 to $28.00 per hour

Schedule

• Monday – Friday: 8 AM - 4:30 PM
• Shared on-call rotation every 3 weeks across four communities

About Us

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.