Multi-Site Maintenance Supervisor

About the role

The Multi-Site Maintenance Supervisor is responsible for overseeing all maintenance aspects of the community's operations and objectives. Key responsibilities include supervising a team of maintenance technicians, managing personnel, implementing preventive maintenance schedules, performing repairs, responding to work orders, conducting inspections, ensuring compliance with regulations, and maintaining customer service.

Responsibilities

• Supervise and direct a team of maintenance technicians, assigning tasks and ensuring efficient completion to high standards.
• Manage personnel throughout their employment lifecycle, including selection, career planning, performance management, and recognition.
• Provide on-the-job training for maintenance staff and ensure they are knowledgeable about property systems and maintenance procedures.
• Implement and manage a preventive maintenance schedule to ensure all systems and equipment are functioning properly and prevent future issues.
• Respond to and prioritize work orders submitted by residents, ensuring timely and effective resolution of maintenance issues.
• Conduct regular inspections of the property, including common areas, buildings, and equipment, to identify maintenance needs or safety hazards.
• Ensure the property complies with all relevant local, state, and federal regulations, particularly regarding safety and building codes.
• Work within the maintenance budget, ensuring repairs and maintenance are conducted cost-effectively.
• Coordinate with internal stakeholders and contractors for specialized repairs, maintenance services, or large projects, ensuring work is completed according to specifications and within budget.
• Maintain accurate records of maintenance activities in SightPlan and applicable trackers, including work orders, inspections, and repairs.
• Provide regular updates to property management on the status of maintenance activities, including any significant issues or trends.
• Aid internal stakeholders in managing property improvement projects, ensuring they are completed on time, within budget, and to the required standards.
• Be available for after-hours emergencies, ensuring critical repairs are handled promptly.
• Implement and enforce safety procedures for the maintenance team to prevent accidents and injuries, ensuring maintenance activities comply with OSHA and other safety regulations.
• Assist internal stakeholders in managing property improvement projects, ensuring they are completed on time, within budget, and to the required standards.

Requirements

• High school diploma or GED equivalent.
• 3+ years of property management industry or related experience.
• HVAC and/or CPO license preferred.
• Valid driver’s license due to the need for golf cart usage during onsite operations.
• Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience.
• Knowledge of environmental/industrial hazards as they apply to residential housing.
• Ability to utilize a personal smart device for property operations and communication.
• General understanding of the Microsoft Suite and property management software.
• Ability to read, write, and speak English.
• Proven organizational and time management skills.
• Ability to supervise 2 or more associates.

Qualifications

• High school diploma or GED equivalent.
• 3+ years of property management industry or related experience.
• HVAC and/or CPO license preferred.
• Valid driver’s license due to the need for golf cart usage during onsite operations.
• Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience.
• Knowledge of environmental/industrial hazards as they apply to residential housing.
• Ability to utilize a personal smart device for property operations and communication.
• General understanding of the Microsoft Suite and property management software.
• Ability to read, write, and speak English.
• Proven organizational and time management skills.
• Ability to supervise 2 or more associates.

Skills

• Supervisory skills.
• Technical knowledge of electrical, plumbing, and appliance repair.
• Preventive maintenance skills.
• Customer service skills.
• Problem-solving skills.
• Time management skills.
• Communication skills.
• Physical stamina and ability to lift up to 50 pounds.

Benefits

• Competitive salaries ranging from $73,000.00 - $103,000.00 per year.
• Discretionary Annual Bonus program commensurate with the level of the position.
• Medical, dental, and vision insurance.
• Paid parental leave.
• 401(k) employer match.
• Excellence rewards.
• Wellness programs.
• Housing discount of 20%.
• 12 paid holidays and 15 PTO days.

Pay

The pay range for this position is $73,000.00 - $103,000.00 per year. New hires generally start between $73,000.00 - $89,000.00 per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.