Multi-Site Leasing Consultant - Jersey City, NJ (North Pier, Hudson Pt, Madox, 70 Greene)

About the role

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

Responsibilities

- Promotes Equity Residential's brand. - Coordinates the schedule and times for dedicated in-person onsite presence at assigned properties based on business needs and occupancy/revenue goals. - Manages leads and customer experience using the Customer Relationship Management Software (CRM) at all assigned communities. - Manages the Tour Schedules. - Inspects the community ready product and tour path daily. - Uses effective selling techniques to close the sale. - Cross-sells, both within assigned communities and other sister communities. - Maintains accurate and in-depth knowledge of all aspects of the community. - Supports the community's marketing efforts. - Monitors community trends to prepare for future occupancy needs. - Provides leadership and mentorship to Leasing Consultants. - Assists residents regarding payment and account ledger inquiries. - Communicates effectively with the service and office team, as well as residents. - Maintains market and community knowledge. - Supports resident events as directed throughout the year. - Accurately and efficiently prepares and assists with all leasing documents. - Assists with postings and notifications to the residents when assigned. - Verifies all scheduled move-in files are complete. - Completes all required training in a timely manner. - Understands and complies with federal, state and local fair housing laws and standards, as well as landlord/tenant laws and regulations. - Represents the Company in a professional manner at all times.

Qualifications

- Sales and Customer Service experience is preferred. - High School diploma or equivalent. - A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role. - Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes. - Knowledge of federal and state apartment housing laws. - Availability to work a flexible schedule, including weekends. - Ability to use the computer effectively and read written communications. - Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure. - Ability to use the smartphone provided by the company to perform certain aspects of the job.

Pay

The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. For hourly roles: Employees are eligible for overtime pay and performance incentives.