Multi-Site Community Manager (Tavalo at Queen Creek Commons & Tavalo at Cadence)

About the role

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth. We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more. Our communities are growing and so are our teams! We’re hiring a Multi-Site Manager of Community Operations (Community Manager) at Tavalo at Queen Creek Commons & Tavalo at Cadence in Queen Creek & Mesa, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home. This is a full-time position.

Responsibilities

• Meet or exceed targeted revenue expectations by setting rent rates, managing operating expenses, and diligently monitoring aged delinquency.
• Prepare and review monthly financial reports with intuitive forecasting and a proactive plan for the financial performance of the asset.
• Coach, mentor, and inspire a team of administrative and service personnel, coordinating their activities and individual goals through tactical planning.
• Oversee the hiring process and ongoing employee performance management through courageous conversations and applicable HR processes.
• Conduct regular property inspections, propose, and own the resolution plan and execution of property enhancements.

Requirements

• Minimum of 2+ years of community management and people leadership experience in luxury multifamily is required.
• Multi-site or multi-community management experience preferred.
• Proven ability to coach, develop, and build high-performing teams.
• Real Estate License is required.
• Strong customer service, communication, and client relationship skills.
• Highly organized with the ability to effectively multitask and prioritize across multiple communities.
• Demonstrated financial acumen and proficiency in Microsoft Office Suite.
• Experience driving leasing performance, occupancy, and community stabilization.
• Strong leadership presence with the ability to engage residents, clients, vendors, and internal partners.