Multi-Site Assistant Community Director

Objectives of this Role

• Planning, controlling, and directing the day-to-day operation of the property.
• Maintaining effective and harmonious resident relations.
• Structuring the office workflow and organization of the office.
• Daily meetings with the team.
• Managing to meet corporate financial objectives and protecting the value and integrity of real estate, respecting all fair housing requirements and any applicable government agency standards.
• Ensuring compliance requirements of the property are met.
• Personnel training and management, leasing, collections, resident services, maintenance, budgeting, capital improvements, accurate reporting, and compliance with all applicable partners, laws and company policies.
• Maintaining adherence to safety policies and procedures.
• Maintaining accurate accounting for site level revenue and expenses including rent collection and timely submission of invoices and bids.
• Enacting standards for weekly and monthly reporting, maintaining accurate resident files and affordable housing compliance, if applicable.
• Collaborating to support property marketing strategies consistent with established procedures.
• Assisting in coordination and updates to advertisements and listings, especially via third party Independent Listing Services (ILS).
• Preparing materials for annual budgets and ongoing monitoring of cost center expenditures and forecasts, adhering to financial targets.
• General support for the Investment Manager, and other duties as assigned.

Desirable Qualifications

• Experience in managing multifamily or 55+ senior properties.
• Ability to supervise a team of 3 or more.
• Ability to communicate effectively both verbally and in writing.
• Extremely organized and structured.
• Experience successfully managing more than one community.
• Able to work well under pressure, is self-motivated, self-directed, and is able to work with/without direct supervision.

Required Experience

• Presently or recently employed with a property management company.
• Minimum of 3 years of property management experience.
• Minimum of 3 or more years of experience working in the Low-Income Housing Tax Credit (LIHTC) program.
• Resume must include number of units for current and past employment.
• Experience in supporting lease-up/property launch goals and timelines.
• Experience successfully managing more than one community.
• Ability to communicate effectively both verbally and in writing.
• Ability to exercise quick and accurate judgement and maintain confidentiality.
• Effective conflict resolution and customer service skills.
• Able to set priorities and multi-task with a strong attention to detail.
• Working knowledge of Yardi or other property management software preferred.