Community Manager

About the role

The Community Manager is responsible for the full business operation of the community, including financial performance, resident satisfaction, team leadership, compliance, and physical asset oversight.

Key Responsibilities

• Lead daily operations of the community and onsite team
• Hire, train, coach, and evaluate property staff
• Oversee leasing performance, occupancy, rents, collections, and renewals
• Manage budgets, forecasts, financial reporting, and expense control
• Handle escalated resident concerns, lease enforcement, and compliance issues
• Cover inspections and oversee maintenance/service performance
• Oversee renovations and capital improvement projects
• Manage vendor relationships and invoice approvals
• Maintain reputation management and resident retention efforts
• Serve as liaison with ownership, investors, and regional leadership
• Effectively manage deadlines and priorities in a fast-paced environment while maintaining accuracy and attention to detail

Required Qualifications

• 4–6 years of relevant property management, sales, marketing, and customer service experience
• Strong leadership, financial, and conflict resolution skills
• Experience with property management systems and reporting
• Knowledge of Fair Housing and applicable regulations

Preferred Qualifications

• Bachelor's degree in business, real estate, or related field
• Experience with Yardi, Entrata, OneSite, or similar platforms

Technology Skills

• Advanced proficiency with property management and financial reporting systems
• Proficiency with Microsoft Office Suite, particularly Excel and reporting functions
• Experience managing digital leasing, resident communication, and maintenance systems
• Familiarity with reputation management and online resident engagement platforms
• Ability to analyze budgets, occupancy reports, collections, and operational metrics
• Ability to oversee invoice processing, reporting accuracy, and compliance documentation
• Ability to improve operational efficiency and reporting accuracy through technology

Physical/Work Requirements

• Ability to move throughout the community indoors and outdoors
• Some evening/weekend work may be required
• Local travel may be required for training, bank deposits, or outreach

Pay

Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, and Short Term Disability. Company paid Life Insurance (option to buy additional available) and Long-Term Disability. Access to Mental Health & Well-Being service. 401K: Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days.

Schedule

Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year. 11 Paid Holidays per year. Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.

Benefits

Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.