Multi-Site Affordable Housing Coordinator

Company Overview

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. It is the largest operator of apartments in the United States, managing over one million units/beds worldwide, and has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets.

Job Summary

Ideal candidates will have a strong customer service background and serve as the primary contact for residents and applicants regarding affordable housing documentation requirements. This role is responsible for coordinating the community’s strict compliance with all rules and regulations set forth by state and local regulatory agencies as it relates to Affordable Housing.

Responsibilities

• Review, monitor, and ensure property compliance with all Affordable Housing Programs reporting and regulations.
• Work closely with the Community Manager and Assistant Community Manager to prepare and distribute compliance reports to various local governmental agencies.
• Conduct property file audits and review property procedures surrounding local and state housing programs.
• Identify audit findings, correct any non‑compliance, and communicate findings and resolutions to the Community Manager.
• Review weekly occupancy and recertification reports for accuracy and communicate findings to the Community Manager.
• Monitor income limits and utility allowances.
• Assist the Community Manager to complete and process income and asset verifications, rent calculations, and household certifications.
• Review and monitor changes in regulatory and reporting provisions of local agencies (e.g., TCAC, HUD) and disseminate this information to the Community Manager.
• Coordinate with the Department of Housing and Urban Development (HUD), Public Housing Agencies (PHAs), state housing finance agencies, and other regulatory agencies.

Requirements

• Strong customer service background.
• Ability to serve as primary contact for residents and applicants regarding affordable housing documentation.
• Knowledge of affordable housing regulations and compliance processes.
• Bilingual English/Spanish skills are a plus.

Pay

Hourly range: $18.00 – $20.00. Additional compensation may include quarterly or annual bonus programs for corporate positions, and weekly, monthly, or quarterly bonuses for onsite property positions.

Benefits

• Competitive medical, dental, vision, and disability & life insurance.
• Low (free basic) employee medical costs for employee‑only coverage; discounted costs after 3 and 5 years of service.
• Generous paid time off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, plus birthday off after 1 year of service.
• Additional vacation accrued with tenure.
• Onsite housing discount at Greystar‑managed communities (subject to availability).
• 6‑week paid sabbatical after 10 years of service and every 5 years thereafter.
• 401(k) with company match up to 6 % of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (including adoption or surrogacy).
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program.