Multi-Property Hotel Sales Coordinator

Sunridge Hotel Group is seeking a detail-oriented, customer-focused Multi-Property Hotel Sales Coordinator to support our Colorado regional team based at the Courtyard Marriott in Westminster, Colorado.

About the role

As a Hotel Sales Coordinator, you will support the sales team in generating revenue and driving business growth for multiple hotels. Your role includes maintaining customer relationships, managing client accounts, ensuring smooth execution of events and bookings, maintaining sales databases, preparing reports, and conducting market research to identify new business opportunities and trends.

Responsibilities

• Build and strengthen relationships with existing and new customers to enable future bookings.
• Assist clients with copies of receipts and folios, especially for group bookings.
• Record and maintain sales efforts in the CRM database as directed by the Regional Director of Sales.
• Assist the Regional Director of Sales in planning and executing effective Sales Blitz and/or Customer Events.
• Maintain electronic and hard copy files for groups, meetings, and negotiated accounts as needed.
• Assist the Regional Director of Sales with site tours.
• Create reservations, billing, and client communications for LNR accounts.
• Coordinate all group sales administrative duties from contracting through group departure and billing.
• Coordinate all meeting space booking administrative duties from contracting through the end of the meeting and billing.
• CC the Regional Director of Sales on all email communications to clients.
• Inform the Regional Director of Sales of any potential problems with clients, meetings, or groups.
• Communicate daily with the Regional Director of Sales to determine goals and plans.
• Fill out lead sheets for inquiries and hand them over to the Regional Director of Sales.
• Attend weekly Revenue Meetings and BEO Meetings.
• Attend the Daily Check-In meeting with the Regional Director of Sales.
• Attend Chamber Mixers, Ribbon Cuttings, and other community events as needed with the Regional Director of Sales.

Skills

• Proficient in Google Business Suite.
• Clear and precise communication skills.
• Hospitality background preferred.
• Detail-oriented.
• Problem solver.
• Self-motivated.
• Works well in both team and solo environments.

Benefits

• 401(k) and 401(k) matching.
• Dental Insurance.
• Disability Insurance.
• Medical Insurance.
• Flexible Spending Account.
• Vision Insurance.
• Life Insurance.
• Paid Time Off.