Multi-Line Claim Representative Trainee (RECENT GRADS)

Program Overview

Launch Your Career: Multi-Line Claims Trainee Program
Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

Locations

Locations: Cincinnati, OH AND Atlanta, GA

Training Requirement

Participants must attend a 4-week in-person training program in Cincinnati, OH beginning August 10, 2026

What You’ll Experience

• Gain exposure to property, auto, workers’ compensation, liability, and specialty claims
• Investigate claims and uncover key facts
• Participate in field investigations and real-time claim scenarios
• Analyze coverage, evaluate liability, and support fair claim resolutions
• Navigate conversations with customers, agents, attorneys, and vendors
• Partner with cross-functional teams including Underwriting, Loss Engineering, and SIU

Structured Path to Success

• In-person training kickoff: A 4-week immersive training program in Cincinnati (beginning August 10, 2026)
• Ongoing mentorship and coaching from seasoned leaders
• Clear progression with increasing responsibility as you grow
• Company-sponsored enrollment in the Associate in Claims (AIC) designation program, with completion expected within 12 months

What You’ll Do

• Conduct claim investigations by reviewing policies, gathering information, and documenting findings
• Support claim resolution decisions with a focus on accuracy, fairness, and compliance
• Maintain detailed, organized claim files in accordance with regulatory standards
• Deliver a high level of customer care during critical moments for policyholders
• Manage multiple priorities and develop strong organizational discipline

What You Bring

• Strong communication and interpersonal skills
• Ability to build relationships across teams and with external partners
• Solid analytical mindset and problem-solving ability
• Strong organizational skills with the ability to manage competing priorities
• Comfort working in a fast-paced, team-oriented environment
• A proactive, self-starter attitude with a passion for learning

Important Program Details

• Positions are based in Cincinnati, OH AND Atlanta, GA
• Travel to Cincinnati is required for the initial 4-week training program
• Candidates should be available to start on August 3, 2026

Why Join Us

• Gain exposure to multiple areas of the business early in your career
• Learn from leaders who are invested in your success
• Work in a collaborative environment where your contributions matter

Important Program Details

• Positions are based in Cincinnati, OH AND Atlanta, GA
• Travel to Cincinnati is required for the initial 4-week training program
• Candidates should be available to start on August 3, 2026

Equal Employment Opportunity

We are committed to providing equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.