Multi-Duty Receptionist - Tennessee Eye Care Lenoir City
Responsibilities
- Greets patients and visitors in a prompt, courteous, and helpful manner.
- Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
- Affords assistance to patients with ambulatory difficulties, or other needs, as appropriate.
- Maintains computerized scheduling and follows office scheduling policies.
- Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.).
- Fills charts and coordinates lab work, as requested.
- Sorts and delivers mail, medical records, and other correspondence.
- Maintains work area in a neat and orderly manner.
Requirements
- Dependable and arrives to work on time.
- Notifies supervisor at least 30 days in advance for time off (excluding emergencies).
- Cooperates and helps out coworkers if needed and is committed to the success of the team.
- Assists with charge entry and/or coding issues, if requested.
- Attends meetings, as required.
- Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
- Adheres to the corporate compliance plan and policies.
- Participates in site-level Quality Improvement Activities.
Qualifications
- High School Diploma, or equivalent, required.
- Prefers one-year experience in a medical office setting.
Benefits
- Discounted monthly insurance premium if actively participates in the wellness program.
Pay
- Salary commensurate with experience.
Schedule
- Full-time position.
About the Role
Tennessee Eye Care - Lenoir City, a division of Summit Medical Group, is seeking a Multi-Duty Receptionist to join their practice. This is a full time opportunity.
Skills
- Customer service-oriented.
- Computerized scheduling.
- Phone handling.
- File management.
- Mail sorting.
- Work area maintenance.
Benefits
- Employee Wellness Program.
Company Information
Summit Medical Group is East Tennessee’s largest primary care organization with more than 526 providers at 90 practice locations in 23 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.