MSP Systems Asministrator - On-Site in Huntington Beach

Responsibilities

• Administer and maintain Windows Server environments including Active Directory, Group Policy, DNS, DHCP, and file/print services across multiple client environments
• Deploy, configure, and manage virtualization platforms (VMware, Hyper-V) and cloud infrastructure (Microsoft Azure, Microsoft 365)
• Design and implement network infrastructure including switches, routers, firewalls, VPNs, and wireless systems
• Manage and monitor client backup and disaster recovery solutions, ensuring RTO/RPO targets are met
• Lead server provisioning, migrations, upgrades, and decommissions
• Perform proactive monitoring and maintenance of client systems using RMM tools; identify and resolve issues before they impact the client
• Create, maintain, and improve technical documentation and processes
• Provide escalation support for Level I/II technicians and assist with mentoring on complex infrastructure issues
• Audit client environments for security vulnerabilities and compliance gaps; implement remediation plans
• Participate in after-hours on-call rotation and respond to critical infrastructure incidents
• Collaborate with vCIO and project teams to scope, plan, and execute infrastructure projects
• Establishing, recommending and implementing policies to ensure quality, timely and efficient design of customer oriented services
• Handling escalated issues from customers
• Analyzing existing operations and scheduling training sessions and meetings to discuss improvements
• Motivating staff and creating a space where they can ask questions and voice their concerns

Requirements

• 4–6 years of experience in a systems administration or infrastructure role, preferably in an MSP environment
• Bachelor's Degree or College Diploma in a relevant field preferred
• Microsoft certifications (MCSA, AZ-104, MS-102) or equivalent experience required
• Hands-on experience with Windows Server (2016/2019/2022), Active Directory, and Microsoft 365 administration
• Solid understanding of networking fundamentals: switching, routing, firewalls, VLANs, VPN, TCP/IP, DNS, DHCP, QoS, and VoIP
• Experience with virtualization platforms (VMware ESXi, Hyper-V) and cloud platforms (Azure, AWS)
• Familiarity with backup technologies (Datto, Veeam, Acronis) and disaster recovery planning
• Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders
• Ability to manage multiple client environments simultaneously with minimal supervision
• Valid driver's license and reliable transportation required for occasional on-site client visits
• Ability to participate in after hours on-call rotation

Compensation/Benefits

• Ten paid holidays per year
• Paid time off
• Paid Sick time
• 401(k) with matching
• Health insurance
• Dental insurance
• Vision insurance
• Volunteer time off
• Casual work environment
• Cell phone reimbursement
• Professional development assistance
• Referral program