Server - Blue Point PM (Full Time/Seasonal)
Hyatt Regency · Cambridge, MD · 3 wk ago
Management$7/hrTemporary
What You'll Do
- Shifts: 12PM - 11PM
- Submitting guest menu selections and presenting these food and beverage preferences.
- Gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings.
- Engage in casual conversation and create the restaurant experience by their style and service attributes.
- General restaurant preparation.
- Maintaining a sanitary environment.
- Project a warm and friendly attitude and greet each guest.
- Be knowledgeable about your restaurant menu, including ingredients and preparation techniques.
- Be well versed in all hotel information, including other restaurants, and offered amenities.
- Understand the local area and be able to discuss local history, facts, and places with guests.
- Customize the guest experience by appreciating unique guest needs.
- Place proper attention to appearance and presentation of all food and beverage.
- Ensure tables are properly set and the surrounding area is clean.
- Be resourceful and go above and beyond when fulfilling a guest’s special requests.
- Anticipate the arrival of each course by preparing the guest’s table in advance.
- Communicate to managers and supervisors of any guest concerns or issues.
- The last guest enjoys the same clean and presentable experience as the first.
- Adhere to all hotel and departmental standards and polices, including attendance, cash handling and side work responsibilities.
- Ensure that all equipment is clean and functional.
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal communication skills.
- Must have physical stamina to lift moderate amounts of weight.
- Able to stand for long periods of time.
- Must be available to work flexible shifts including nights, weekends, and holidays.