MR Applications Technical Trainer

United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.

About the role

The MR Applications Technical Trainer will develop and deliver training curriculum for uMR Applications across all uMR product lines. This role requires designing and delivering engaging, continuous learning experiences for United Imaging, business partners, and customers while ensuring the training program remains compliant with FDA guidelines and the Quality Management System.

Responsibilities

• Develop Applications training curricula that align with headquarters' training program and comply with FDA regulations.
• Lead technical knowledge transfer to field-based Applications and Clinical Marketing teams.
• Deliver training on the safety, operation, repair, and maintenance of equipment, demonstrating a thorough understanding of industry practices and company standards and procedures.
• Develop training materials for new products and procedures.
• Support the maintenance and deployment of online e-learning systems.
• Maintain applications training records in compliance with FDA regulations and headquarters/QM standards.

Requirements

• Bachelor's and/or Master's degree in a related field (e.g., Radiologic Technology or a related discipline), or equivalent experience.
• ARRT/MRSRT certification in MR.
• 10+ years of experience in MR applications course development and instruction, preferably with high-field MRI systems.
• Experience with 1.5T and 3T systems, or higher field systems.
• Research background (a plus).
• Experience maintaining and using online LMS platforms is a plus.

Skills

• Strong organizational and communication skills.
• Collaborative team player committed to delivering excellent customer satisfaction.
• Proficient in Microsoft Office and/or other course development platforms.
• Customer-focused with a passion for solving customer problems.
• Ability to travel periodically across the U.S. and to China (up to 50-60%).
• Strong MR physics background.
• Knowledgeable on advanced neuro imaging techniques such as ASL, spectroscopy, perfusion, and DTI, Cardiac imaging, MSK, etc.

Benefits

• Medical, dental, and vision insurance.
• Short- and long-term disability insurance.
• Employee assistance program.
• Company-paid basic life insurance.
• 401(k) with employer match.
• Paid time off, sick leave, and 12 paid holidays.