Move-In Coordinator - Longwood at Oakmont

About the role

Presbyterian SeniorCare Network provides compassionate, vibrant, and supportive communities for older adults that nurtures the wholeness of body, mind, and spirit. Longwood at Oakmont is a Presbyterian SeniorCare Network community that’s one of the top accredited retirement communities in the greater Pittsburgh area. CNA Trainees at Longwood work in the Hanna HealthCare Center, which is a 60-bed, Medicare-licensed long-term care skilled nursing residence that also offers short-term rehab and residential dementia care. Here, CNAs will find small, manageable assignments of eight to 12 residents, giving you time to care for and get to know your residents. The Move-in Coordinator is responsible for all aspects of customer and new resident move logistics, to include providing excellent customer service, office support as needed, and ensuring that each new resident experiences a successful move-in process along with successful assimilation to life at Longwood at Oakmont. This position may require evening attendance.

Responsibilities

• Provide excellent customer service
• Provide office support as needed
• Ensure each new resident experiences a successful move-in process and successful assimilation to life at Longwood at Oakmont
• Attend evening shifts as required

Requirements

• Associate’s degree or higher preferred, or 3 years of related experience
• Ability to manage details with both a big- and small-picture perspective
• Maintain a neat and orderly work environment
• Maintain consistent standard of customer service despite changeable and sometimes emotionally charged circumstances
• Able to work both independently and collaboratively with a team
• Possess strong interpersonal skills to support, advise, coach, and influence others
• Ability to communicate effectively both verbally and in writing with all levels of management and team members

Benefits

• Real-time access to earned wages – get up to 50% of earned wages before payday
• Affordable Family Health Coverage – Medical, dental & vision plans that won’t break the bank
• Life and Disability Coverage – Employer-paid short-term disability, company-paid life insurance for full-time team members
• Generous PTO – Real work-life balance; recharge and renew
• Retirement Savings Plan with Company Match – Secure your future while caring for others
• Unique Perks – Free parking, employee referral bonuses, pet insurance, renter’s insurance
• Employee Referral Bonuses – Rewarded for bringing great talent
• Person-Centered Onboarding – Warm welcome that sets you up for success
• Tuition Forgiveness for LPNs – Presbyterian SeniorCare Network is the final payer for your LPN program with a 3‑year tenure commitment
• Apprenticeships & Ment