Move In Coordinator

About the role

Touchmark at Mt. Bachelor Village is a leading full-service retirement community in Bend, dedicated to enriching the lives of residents and their families through hospitality, services, and amenities. The Move-In Coordinator will ensure a well-organized and positive transition for new residents, assist with contract signing, and support the Sales Team and Administrative office.

Responsibilities

• Ensure a well-organized and positive transition for new residents
• Listen to resident concerns and assist in resolving issues
• Gather information to ensure contracts are correct
• Sign contracts with residents
• Clock in resident moves within the campus
• Support the Sales Team and Administrative office

Requirements

• A commitment to Touchmark’s values: Excellence, Teamwork, Hospitality, Integrity, and Compassion
• An associate's degree in business administration, marketing, or a similar field (preferred)
• At least two years' experience in an administrative role (preferred)
• Experience with a sales tracking database (preferred)
• Availability to work weekends and/or flexible hours (preferred)
• Experience working with seniors (preferred)
• Knowledge of legal or similar documents where accuracy is crucial (preferred)
• Proficiency in Microsoft Office (required)
• Excellent interpersonal, communication, and organizational skills (required)
• A genuine interest in working with a senior population (required)

Qualifications

A commitment to Touchmark’s values, as well as a desire to model these values and to encourage others to be Allies, Friends and Givers.

Skills

• Administrative skills
• Customer service skills
• Organizational skills
• Legal document knowledge
• Microsoft Office proficiency

Benefits

• Paid time off, including company-observed holidays
• Health, dental, and vision insurance plans for employees and eligible dependents
• Tuition reimbursement programs
• Quarterly bonuses
• Company matched retirement plans
• Commuter Flexible Spending Accounts
• On-Demand Pay
• Employee Assistance Program
• Supplemental insurance options
• Excellent employee appreciation and recognition events

Pay

$23.50 or more/DOE plus bonuses

Schedule

Flexible hours, including weekends