Jobs · Administrative · New York

Motor Vehicle Representative 1, G-9 (NY HELPS) - Queens South Road Testing Unit

On-siteAdministrativeFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. The posting includes: - Duties description: a long paragraph about duties. That's responsibilities. - Qualifications: Minimum Qualifications etc. That's qualifications. - Additional Comments: Hours of the position will be discussed at interview, including questions regarding Flextime, AWS/Compressed workweek and Telecommuting. That's schedule info? It's about hours, flextime, etc. Could be Schedule section. - Benefits: list of benefits: Paid Leave, Paid Holidays, Pension, Health Insurance, Dental & Vision Coverage, Flex Spending, Voluntary 457B Retirement Saving Program, Health Care Spending Account, Tuition Assistance Programs, Public Service Loan Forgiveness Program, Transportation Savings Program, Employee Assistance Programs. That's benefits. - Pay: Not mentioned. No pay info. So we should NOT include Pay section. - Schedule: we have some info about hours discussed at interview, flextime, etc. That's schedule info. So we can include Schedule section with that content. - About the role: maybe we could have a brief summary? The posting does not have an explicit "About the role" section, but we could create one from the duties? However instruction: include a section ONLY when the posting has real, specific content for it. We could treat the duties description as Responsibilities, not About the role. There's no separate "About the role" content. So we should not include About the role. - Requirements: maybe same as Qualifications? Could be separate but we have Qualifications. We could include Requirements as a section if there are specific requirements beyond qualifications? The posting includes qualifications details; we could put that under Qualifications. Requirements could be empty; better not to include. - Skills: Not explicitly listed. Could infer from duties but not explicit. Better not to include. Thus sections: Responsibilities, Qualifications, Benefits, Schedule. We need to use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to include the duties description exactly as given? We can break into paragraphs but keep content. Use

    for prose. For list of duties, we could keep as

    because it's not a list but a paragraph. However the instruction: Use

    • for any list of duties/requirements/benefits. The duties are not a list; they are a paragraph. So we can keep as

      . For qualifications, it's a mix of paragraphs and lists (conditions). We could format as

      for prose and maybe

        for the conditions. The qualifications include bullet-like enumerations: "1: One year of experience..." etc. We could turn those into
        • . Also the "NY HELPS*" etc. We'll keep as

          for introductory sentences and then

            for the conditions. Benefits: list of benefits separated by commas. Could turn into
            • each. Schedule: info about hours discussed at interview, flextime, AWS/Compressed workweek and Telecommuting. That's prose; we can put in

              . We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At the end there is a lot of EEO/diversity statement. We need to remove that. Also the "ReasonableAccommodations@dmv.ny.gov" line? That's part of accommodation statement; might be considered EEO? It's about reasonable accommodation; could be considered EEO boilerplate. Probably remove. Also the "DMV is committed to diversity..." etc. Remove. Also remove "For additional information about the benefits of being a state employee, visit the Office of Employee Relations website athttps://oer.ny.gov/employee-benefit-programs." That's a link; maybe keep? It's about benefits info; but it's a reference. Might be considered boilerplate? It's not EEO but it's a reference. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not exactly those; it's a link for benefits info. Could keep as part of Benefits section? Might be okay to keep but it's a URL. However we should preserve all substantive information; this is a reference for benefits. Might keep as

              under Benefits. But we need to avoid duplication. The benefits list already includes many items; the link is extra. We'll keep it as a

              after the list. Now construct HTML. We'll output:

              Responsibilities

              ... duties description ...

              Qualifications

              ... intro ...

              • ...
              • ...

              ... rest ...

              Benefits

              • Paid Leave
              • ...

              For additional information about the benefits of being a state employee, visit the Office of Employee Relations website https://oer.ny.gov/employee-benefit-programs.

              Schedule

              Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS/Compressed workweek and Telecommuting.

              We need to ensure we didn't include any heading with empty content. Now copy duties description exactly as in posting, but we need to remove any boilerplate within? The duties description includes: "Duties Include But Are Not Limited To Duties Description Responsible for substantial in-person or telephone contact with members of the public seeking services or information regarding licenses, registrations, identification, testing, insurance, penalties, hearings, and related agency programs. Responsibilities to effectively use a computer with multiple applications running simultaneously. Responsibilities could include operation telecommunication consoles, camera, a cash drawer, photocopiers, fax machines, scanners, calculators, etc. Responsible for processing customer payments such as: cash, checks, credit cards charges, and inventories of documents, license plates, registration stickers, and other security items. Expected to wear a headset and would be expected to effectively answer telephone calls which are automatically and continuously distributed by a complex telephonic system. Telephone calls may be monitored for quality assurance. As with many jobs interacting with the public, you may encounter uncooperative or sometimes hostile individuals. You would be expected to act in a calm, courteous, and reasonable manner even under very difficult, highly stressful, and at times confrontational circumstances." We need to preserve that. There's a weird duplication: "Duties Include But Are Not Limited To Duties Description". That seems like a heading but we should not repeat job title as heading; but this is part of the posting; we can keep it as prose? It's redundant. Might be considered duplicated lines? It's a phrase that appears as part of the duties section. I'd keep it as part of the paragraph; it's not a heading. It's okay. Now qualifications text: We need to extract. "Minimum Qualifications To be eligible for the Motor Vehicle Representative 1, G-9 position you must meet one of the following conditions as detailed below: NY HELPS*: Graduated from high school or have earned a high school equivalency diploma AND you must have EITHER: 1: One year of experience in a position where your primary responsibility was providing customer service** to the general public*** either in an environment with substantial face-to-face interaction or in a call center environment OR 2: 30 College semester credit hours Transfer One year of permanent, contingent-permanent, or 55b/c service allocated to a G-07 or higher eligible for transfer under Section 52.6 or Section 70.1 of Civil Service Law, or currently serving in the title and eligible for reassignment. Reinstatement If you previously served in this title or in a title otherwise transferable to this title, you may be considered for reinstatement pursuant to Civil Service Law, if it is in the best interest of the agency. If you left state service more than one year ago, the reinstatement must also be approved by the Civil Service Commission. All reinstatements must serve a mandatory 52-week probation period. 55b/c Appointment This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must meet the minimum qualifications stated above and must submit their current 55b/c eligibility letter along with their application. This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Civil Service defines customer service as dealing with many different individuals on a continuous basis where verbal communication is the primary means of accomplishing the duties of the position.Civil Service defines the general public as a broad range of people NOT limited to a specific group of the public." We need to keep all that. We'll break into

              for intro and then

                for the two main options (1 and 2). Then additional paragraphs for Reinstatement, 55b/c Appointment, etc. We need to be careful not to include application instructions like "please contact ReasonableAccommodations@dmv.ny.gov" etc. That's in the later EEO section; we will remove that. Now benefits list: The posting says: "There are many benefits to working for the DMV! Including: Paid LeavePaid HolidaysPensionHealth InsuranceDental & Vision CoverageFlex SpendingVoluntary 457B Retirement Saving ProgramHealth Care Spending AccountTuition Assistance ProgramsPublic Service Loan Forgiveness ProgramTransportation SavingsProgramEmployee Assistance Programs". There's missing spaces; we need to preserve as is? Probably we should keep the text exactly but we can add spaces for readability? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Adding spaces could be considered altering but not changing meaning. Might be okay to keep as is but it's hard to read. Better to keep as is but we can separate with commas? The original lacks spaces; we should not invent spaces. So we keep the string exactly as given: "Paid LeavePaid HolidaysPensionHealth InsuranceDental & Vision CoverageFlex SpendingVoluntary 457B Retirement Saving ProgramHealth Care Spending AccountTuition Assistance ProgramsPublic Service Loan Forgiveness ProgramTransportation SavingsProgramEmployee Assistance Programs". That's one long string; we could split into list items by recognizing each benefit but that would be inventing separation. Better to keep as a single

                with that string. However instruction: Use

                • for any list of duties/requirements/benefits. The benefits are a list but they are not delimited. We could still treat as list by splitting on known benefit names; but that would be adding interpretation. Safer to keep as

                  because it's not clearly a list with delimiters. However the instruction says use

                  • for any list of

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