Mosaic at Home Coordinator

About the role

Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives? Are you a skilled communicator and problem-solver who thrives in a collaborative environment? If so, join Mosaic as a Mosaic at Home Coordinator and make a real difference in the lives of the people we serve. At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Coordinator, you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives.

Responsibilities

• Build Meaningful Connections: Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way.
• Empower Communication: Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
• Facilitate Successful Matches: Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
• Develop Personalized Support Plans: Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements.
• Oversee Contracted Services: Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment.
• Provide On-Call Support: Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.

Schedule

Days, salaried, OnCall responsibilities for providers and individuals on case load, travel to do home visits an agency vehicle or mileage reimbursement are available.

Requirements

• A Bachelor's degree is preferred with a minimum of two years of related work experience is required.
• Previous experience working with people with intellectual disabilities is a plus.
• Valid Driver's license in good standing.
• Strong communication and relationship-building skills.
• Experience in behavior management and knowledge of regulations.
• Excellent planning and problem-solving skills.
• Computer proficiency.

Benefits

• Comprehensive benefits package after 60 days of employment including health, dental, prescription plans, life insurance, short and long term disability, tuition assistance, 403b retirement plan.
• Paid time off hours (this benefit starts accruing day 1 with ability to use immediately).
• DAILY PAY - you can choose to access your pay every day or the normal biweekly pay.
• Opportunities for training and advancement within the organization.
• Make a Real Impact: Contribute to a mission-driven organization that is dedicated to empowering individuals and creating inclusive communities.
• Be Part of a Supportive Team: Join a collaborative and compassionate team that values your contributions.
• Live Our Values: Embrace Mosaic's values of belonging, connection, faithfulness, and grit.