Mortgage Trainer & Application Specialist

Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets. Job Title: Mortgage Trainer and Application Specialist FLSA Status: Non-Exempt Department: Mortgage Hours of Operation: Monday – Friday 8:00am -5:00pm General Job Summary: Conducts and assists in the planning and development of mortgage system training for Residential Mortgage employees. Administration and maintenance of mortgage applications software. Ability to identify, research, and resolve system issues. Extensive contact with internal customers and outside vendors. Organizational Duties And Responsibilities Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.Supports all functions that maintain compliance with regulatory agencies. Essential Duties And Responsibilities Daily front line support of system users which includes an understanding of mortgage division systems and functionalityReview and test vendor regularly scheduled releasesAssist with application maintenance and support tasksProvides training for all residential mortgage employees on internal mortgage systems as the need arisesMaintains mortgage training manuals, testing/evaluation procedures, reference material, policy & procedures manual, and other educational materials as neededAvailable to travel to other mortgage office locations as requestedAttends weekly, biweekly and monthly mortgage meetings and training seminars as determined by managementWorks with outside vendors to develop, test and implement enhancements to existing systemsPerform other duties and projects as assigned to ensure efficient and effective functioning of the work unitComply with all internal policies and procedures and Federal and State regulations and guidance Other Functions: Perform job duties as needed Working Conditions: Office setting Minimum Job Requirements Education: Bachelor’s Degree, emphasis in Business Management or Information Technology preferred Experience Six months to one year of experience in an office environment1 or more years of experience in residential lending industry preferred2 or more years of experience in information technology Specific Skills Understanding of the mortgage origination processAbility to learn quickly and adapt to an ever-changing environmentGood training, organizational, oral and written communication skillsStrong knowledge of software and technology with the ability to adapt to new software applicationsStrong knowledge of MS Office, especially ExcelMust demonstrate sound decision-making skills, responsibility, motivation, and professionalismAbility to partner and build trust within the organization Physical Requirements The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primarily sedentary work performed in an office environmentAbility to sit for extended periods of time while working at a computerFrequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipmentAbility to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in personVisual acuity sufficient to read computer screens, printed documents, and financial dataOccasional standing, walking, bending, or reachingAbility to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies) Benefits 401(K) with a company match of up to 6%ESOP employer matchMedical insuranceDental insuranceVision insuranceCancer/Disease insuranceAccident insuranceFlexible Spending AccountsFlexible Savings AccountsHealth Savings AccountsBank paid Life/AD&D insuranceVoluntary Life/AD&D insuranceBank paid Short-Term and Long-Term Disability insuranceEmployee Stock Purchase PlanEmployee Assistance Program