Mortgage Risk Quality Control Specialist

About the Role

At Regions, the Business Unit Quality Control Specialist provides quality control oversight and support sampling specific decisioning to ensure a business group’s adherence to internal procedures and regulatory guidelines and established laws are met.

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Responsibilities

• Performs a review of specific business activities to ensure policies and procedures were followed and documents were appropriate and executed properly
• Reviews assigned samples and determines if associates followed the departmental procedures, Regions’ policies and Federal and State regulations
• Applies knowledge of the Business Unit’s system of record for completeness and accuracy
• Completes reviews ensuring applicable compliance oversight is documented in the system
• Enters final decision along with supporting information into the Quality Control System communicating results to internal business groups for feedback
• Assists in problem solving, researching and formulating responses to the business group due to errors for regulatory ineffectiveness
• Ensures compliance to department, agency, bank and federal guidelines and procedures to mitigate risk
• Executes series of Consumer Real Estate Origination/Fulfillment quality control audits, on a sample basis, to ensure effectiveness of processes/transactions are being conducted as intended and in alignment with operational and compliance risks
• Cites exceptions, as needed, and performs trend analysis on key exceptions to ensure recurring issues are identified and escalated
• Ensures compliance with investor quality control requirements
• Monitors HMDA Data Quality in support of quarterly filings to include data cleanup and system change requests as needed

Requirements

• High School Diploma or GED
• Seven (7) years of quality control, quality assurance, compliance, audit, banking, underwriting or related experience

Preferences

• Previous quality control experience
• Preferred skills in Real Estate Underwriting product requirements

Skills and Competencies

• Ability to learn regulations impacting a specific line of business
• Ability to multi-task and set priorities
• Ability to research, review information, and summarize facts
• Ability to work under pressure and meet deadlines
• Advanced in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Advanced knowledge of areas of support
• Detail oriented
• Knowledgeable of all applicable regulations, agency guidelines and laws governing the business groups supported
• Knowledgeable of bank systems and tools to perform reviews in quality control
• Proficient verbal, written communication, and organizational skills

Pay

The target pay range for this position is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

• Minimum: $50,500.00 USD
• Median: $63,650.00 USD

This job is not incentive eligible.

Benefits

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Schedule

This is a full-time position.

Location: Hoover, Alabama