Mortgage Compliance and Quality Control Specialist

About the role

The Mortgage Compliance & Quality Control Specialist oversees and ensures adherence to federal and state regulatory requirements throughout the mortgage loan lifecycle. This role plays a critical part in maintaining compliance with applicable laws, conducting quality control reviews, and providing actionable insights to improve operational effectiveness and mitigate risk.

Responsibilities

• Oversee, review, and monitor mortgage loans during pre-funding and post-closing stages to ensure compliance with regulatory requirements, including TILA, RESPA, FCRA, ECOA, and other applicable laws.
• Conduct comprehensive quality control reviews and ensure all findings are properly documented and addressed.
• Provide regular compliance reports, summaries, and updates to senior management, highlighting trends, risks, and recommended corrective actions.
• Monitor and evaluate the loan origination system to ensure updates and configurations align with current regulatory requirements.
• Maintain up-to-date knowledge of mortgage compliance regulations and proactively identify upcoming changes that may impact operations.
• Perform monthly HMDA exception reviews, including data scrubbing, batch updates, and validation to ensure data integrity and accuracy.
• Conduct monthly Origination and Adverse HMDA testing and provide recommendations for process improvements.
• Identify recurring errors or trends in quality control reviews and escalate issues when thresholds are exceeded.
• Perform vendor quality control reviews to ensure third-party compliance with regulatory and organizational standards.
• Conduct quarterly VA IRRRL quality control reviews and maintain accurate reporting and documentation.
• Collaborate with the Marketing Department to review mortgage-related advertisements and ensure compliance with federal and state regulations.
• Performs other duties as requested by Executive Management or Supervisor.

Additional Duties And Responsibilities

• Completes all required compliance training on a yearly basis.
• Adheres to all First United Policies and Procedures.
• Dresses professionally.

Employee Specifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education And Work Experience

• A high school diploma or equivalent (GED) required.
• A bachelor's degree in Business preferred.
• A minimum of 2 years' experience in mortgage lending or banking environment preferred or other professional business environment.

Technical/Functional Competencies

• Excellent analytical, organizational, and problem-solving skills.
• Detail-oriented with a strong commitment to accuracy and regulatory adherence.
• Proficient in the use of Microsoft Excel, Word, PowerPoint, Outlook.
• Experience with loan origination systems and compliance monitoring tools.
• Strong written and verbal communication skills with the ability to present findings to senior leadership.
• Ability to follow written and verbal directives.
• Ability to articulate ideas.
• Ability to work independently on assigned tasks as well as to accept directions on given assignments.
• Ability to manage multiple projects while adhering to strict deadlines.
• Demonstrated technical knowledge of Bank, mortgage, Federal and State lending and compliance/regulatory matters.