Mortgage Processor / Closing

About the role

Join a growing Credit Union lending team as a Home Equity Loan Processor. This contract opportunity runs through the end of the year with TEKsystems benefits during the assignment and potential for extension or permanent hire based on business needs and performance.

Responsibilities

• Process home equity loan applications from initial submission through closing
• Manage a pipeline of approximately 25–30 active loan files once fully trained
• Review income documentation (pay stubs, tax returns, supporting financial records)
• Order and review appraisals when required
• Order flood certifications and verify property eligibility
• Gather and review payoff statements and lien information
• Review mortgagee clauses and ensure documentation accuracy
• Prepare complete loan packages for underwriting review
• Coordinate with underwriters, title companies, and members throughout the loan process
• Schedule and arrange loan closings
• Ensure compliance with credit union policies and lending guidelines
• Maintain accuracy while meeting productivity and service-level expectations

Qualifications

• Minimum of 1–2 years of full-cycle mortgage or home equity loan processing experience
• Experience managing a loan pipeline and processing files from application through closing
• Strong attention to detail and organizational skills
• Ability to work effectively in a fast-paced lending environment

Training & Onboarding

• Two-week side-by-side training program
• Training focuses primarily on systems, workflows, and credit union-specific processes
• Candidates should already possess foundational home equity or mortgage processing knowledge

Performance Expectations

• Loan volume and pipeline management
• File quality and accuracy
• Error rate
• Clear-to-close metrics
• Productivity goals
• Customer service and responsiveness

Benefits

• Medical, dental & vision
• Critical illness, accident, and hospital coverage
• 401(k) retirement plan with pre-tax and Roth post-tax contributions
• Life insurance (voluntary life & AD&D for employee and dependents)
• Short- and long-term disability
• Health spending account (HSA)
• Transportation benefits
• Employee assistance program
• Time off/leave (PTO, vacation, or sick leave)