Mortgage Processor & Closer

About the role

The Mortgage Processor supports the real estate lending process by reviewing, verifying, and preparing loan files to ensure timely and compliant closings. This role contributes to an efficient mortgage operation by maintaining documentation accuracy, communicating with members and internal teams, and adhering to regulatory requirements.

Responsibilities

• Cook up and schedule mortgage and home equity loan closings, making sure all necessary documents are ready, checked, and in line with regulatory standards.
• Handle in-branch home equity closings, checking documents with members and finishing post-closing recording tasks. Work alongside loan officers, processors, attorneys, and title companies to make closings happen quickly and accurately.
• Check and process residential mortgage applications according to Credit Union policies and secondary market guidelines; guarantee the accuracy of data entry, rates, terms, and fees. Keep track of important file stages like appraisal receipt, contingencies, or expired documents, and take care of timelines.
• Inspect and confirm the accuracy of loan documents, fees, disclosures, and closing instructions; get funds ready for distribution in line with Credit Union policies. Make sure all loan files comply with federal and state regulations and internal lending policies regarding credit scores, debt-to-income ratio, loan-to-value ratio, and RESPA/TILA requirements.
• Collaborate with cross-team efforts to keep service standards high, offering backup coverage and contributing to a positive, member-focused team environment.
• Ensure accurate and timely submissions. Meet internal quality standards for member communications and service levels. Maintain regulatory and internal compliance throughout all file activities. Meet audit readiness standards for documentation and reporting. Foster positive team collaboration and support shared departmental goals. Uphold Greylock's cultural standards by promoting respect, inclusion, psychological safety, and collaboration in all interactions.

Requirements

Experience: 2+ years of mortgage processing or equivalent financial services experience preferred. Education: High school diploma or equivalent required. Interpersonal Skills: Strong written and verbal communication skills. Ability to work collaboratively in a fast-paced, deadline-driven environment. Technical/Other Skills: Proficiency with mortgage loan origination systems, Microsoft Office Suite, and spreadsheet tools. Familiarity with real estate lending documentation and compliance standards.

Qualifications

High school diploma or equivalent required.

Skills

• Proficiency with mortgage loan origination systems, Microsoft Office Suite, and spreadsheet tools.
• Familiarity with real estate lending documentation and compliance standards.

Benefits

Sign on bonus: \$1,500.00 sign on bonus available for full-time employment. Eligibility for the bonus is \$500 after successful completion of onboarding/training to be paid with two months of service, and \$1,000 after 6 months of continued full-time satisfactory service.

Pay

N/A

Schedule

Hybrid - at least two days in-office per week, other days remote (8:30a-5:00p)