Mortgage Loan Officer - NWA

About the role

The Mortgage Loan Officer identifies the mortgage needs of our members and borrowers and recommends appropriate financial solutions according to Arkansas Federal Credit Union's standards of excellence. This position requires completing mortgage loan applications face-to-face and via phone, as well as evaluating applications from the Arkansas Federal website. The Mortgage Loan Officer tailors services to meet the individual needs of each borrower and escorts them through the process to closing.

Responsibilities

• Meet with members face-to-face or communicate via phone or email based on borrower preference to collect data and documentation as determined by DU and underwriters.
• Connect with area real estate professionals and develop a marketing plan to locate potential referral partners and new borrowers; continue outreach to develop relationships and solicit mortgage business.
• Evaluate financial and credit situations for applications and determine eligibility.
• Provide borrowers and realtors with pre-qualification information to execute the best possible negotiations.
• Prepare the loan file for processing by gathering required documentation and information.
• Communicate with borrowers, realtors, and third parties to keep all parties informed throughout the process; attend local closings at title offices.
• Work with branches to increase business in the community by attending department and branch meetings as indicated by management.
• Maintain a professional presentation while attending community and networking events.
• Develop a working knowledge of credit union services, policies, procedures, and government regulations concerning mortgage lending.
• Contribute to team efforts and perform any other related duties as required or assigned.

Requirements

• High school diploma or GED.
• 2 years of related mortgage experience.