Mortgage Loan Officer
About the role
Orchard Mortgage is an affiliate of Orchard, dedicated to providing mortgage services to its real estate customers. This role is full-time and remote, based in the San Diego Metro area, and reports to the Mortgage Sales Manager. The position involves working with top-producing agents to assist customers in achieving their financial goals through unique offerings like the Equity Advance loan and Move First offering. It also includes managing a pipeline of at least 10-15 loans per month, primarily purchases with some refinances, and collaborating with other teams within the Orchard ecosystem.
Responsibilities
- Consult with clients about current needs and financing solutions to help them achieve their financial goals
- Build great relationships with Orchard’s real estate agents to create a great home buying experience for our customers
- Be the go-to person for all home financing-related needs, including being the expert on the Equity Advance loan and Move First offering
- Closely manage a pipeline of at least 10-15 loans per month, primarily purchases with some refinances
- Work collaboratively with other teams across the Orchard ecosystem, including Real Estate and Title Operations, to provide the best customer outcomes
- Support weekend coverage once per month to ensure customers have the support they need, even on weekends
Requirements
- At least 3+ years of lending experience and an active NMLS license or registration (California required)
- Strong consultative sales skills to help customers achieve their financial goals and understand available programs
- A passion for customer service and relationship building, keeping both customers and agents informed, even outside regular business hours
- Deep knowledge of guidelines pertaining to Fannie Mae, Freddie Mac, FHA, VA, and the ability to provide high-quality pre-approvals/pre-qualifications (bonus for familiarity with non-QM programs and reno/construction loans)
- Technology-savvy with the ability to learn and work with new systems, especially as the mortgage industry evolves. Preference for experience with systems like Blend and Byte.
Qualifications
- Passionate about helping customers navigate the home buying and selling process
- Ability to build strong relationships with both customers and agents
- Experience with Fannie Mae, Freddie Mac, FHA, VA guidelines and pre-approvals/pre-qualifications
- Comfortable working with technology and systems relevant to the mortgage industry
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Knowledge of mortgage industry regulations and compliance
Benefits
The average full-time fully ramped Loan Officer at Orchard earns a compensation range of $125-175k per year, depending on performance. The structure is a draw against commission with a 3-month ramp period for new hires. The role also comes with benefits and equity in the company.
Pay
The average full-time fully ramped Loan Officer at Orchard earns a compensation range of $125-175k per year, depending on performance. The structure is a draw against commission with a 3-month ramp period for new hires.
Schedule
This is a full-time role that will be expected to be based in the San Diego Metro area and available to attend agent networking events such as Orchard happy hours and agent training once a month.
Company Information
Orchard is radically simplifying the way people buy and sell their homes. Headquartered in New York City with teammates across the US, Orchard has 150+ full-time employees and 400+ real estate agents (1099). We have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud to have been recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on their lists of best places to work.
Equal Opportunity Employer
Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.